Leisure Centre Supervisor

Placements24; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Facilities access

Growth opportunities

Supportive environment

Community impact

Job summary

Placements24 in Stellenbosch is seeking a proactive Leisure Centre Supervisor to oversee daily operations, lead a team, and ensure top service, safety and member satisfaction at the local leisure facility.

You will manage front desk staff, fitness instructors, and maintenance personnel, address guest inquiries, and promote community engagement while upholding health and safety standards within the centre. This role offers professional growth and a supportive work environment in a vibrant town.

Qualifications

• Supervisory or management experience in leisure/hospitality.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation and interpersonal abilities.
• Proficiency in managing staff schedules and tasks.
• Commitment to a welcoming environment for all members.

Responsibilities

• Supervise daily operations of the leisure centre, maintaining high service and cleanliness.
• Lead a team of front desk staff, fitness instructors, and maintenance personnel.
• Handle customer inquiries, feedback, and complaints professionally.
• Ensure health, safety, and security procedures are followed.
• Assist in planning and promoting leisure activities and events.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Customer service

Staff scheduling

Job description

About the Role

Our client is looking for a proactive and customer-oriented Leisure Centre Supervisor to manage the day-to-day operations of their facility in Stellenbosch . You will lead a team of staff, ensuring a high level of service delivery, safety, and member satisfaction. This role is vital for maintaining the smooth functioning of the centre and enhancing the experience for all visitors, contributing to the vibrant community spirit of Stellenbosch .

Key Responsibilities

• Supervise daily operations of the leisure centre, ensuring high standards of service and cleanliness.
• Manage and motivate a team of front desk staff, fitness instructors, and maintenance personnel.
• Handle customer inquiries, feedback, and complaints efficiently and professionally.
• Ensure compliance with all health, safety, and security procedures within the centre.
• Assist in the planning and promotion of leisure activities and events.

Requirements

• Previous supervisory or management experience, preferably in a leisure or hospitality setting.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation and interpersonal abilities.
• Proficiency in managing staff schedules and operational tasks.
• A commitment to promoting a positive and welcoming environment for all members in Stellenbosch .

Benefits

• Competitive salary with potential for performance bonuses.
• Access to leisure centre facilities and services.
• Opportunities for professional growth and training.
• A supportive and dynamic work environment.
• Direct impact on community well-being and engagement in Stellenbosch .