Leisure Centre Administrator

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Leisure facility access

Friendly work environment

Job summary

Placements24 in Nelspruit is seeking a diligent Leisure Centre Administrator to manage front-of-house operations and admin tasks. You will greet visitors, handle inquiries, process registrations, and maintain member records to ensure a smooth, welcoming experience.

The role requires strong organizational and communication skills, proficiency with Microsoft Office and booking/CRM software, and a proactive, customer-focused approach based in or near Nelspruit.

Qualifications

• Experience in administrative or customer service roles.
• Proficiency with Microsoft Office and booking/CRM software.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to handle cash and process payments accurately.

Responsibilities

• Manage front desk operations, greet visitors, answer phones, and respond to emails.
• Handle member inquiries, registrations, and booking systems for classes and facilities.
• Process payments and maintain financial records (petty cash, sales reports).
• Maintain accurate membership databases and update records as required.
• Assist with planning and promotion of leisure centre activities and events.
• Keep reception and facilities tidy and presentable.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Cash handling

Customer service

Tools

Microsoft Office

Booking/CRM software

Job description

About the Role

Our client is looking for an efficient and customer-focused Leisure Centre Administrator to manage the front-of-house operations and administrative tasks at their facility in Nelspruit . You will be the first point of contact for members and visitors, responsible for managing bookings, handling inquiries, processing payments, and maintaining records. The ideal candidate is highly organized, possesses excellent communication skills, and has a keen eye for detail to ensure the smooth running of the centre. This role is essential for providing a welcoming atmosphere and efficient service to all users of the leisure facilities.

Key Responsibilities

• Manage front desk operations, including greeting visitors, answering phones, and responding to emails.
• Handle member inquiries, process registrations, and manage booking systems for classes and facilities.
• Process payments accurately and maintain financial records, including petty cash and sales reports.
• Maintain accurate membership databases and update member information as required.
• Assist with the planning and promotion of leisure centre activities and events.
• Ensure the reception area and common facilities are kept tidy and presentable.

Requirements

• Previous experience in an administrative or customer service role, preferably in a leisure or hospitality setting.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with booking or CRM software.
• Ability to handle cash and process payments accurately.
• A proactive and friendly approach to customer service, based in or near Nelspruit.

Benefits

• Competitive salary and benefits package.
• Flexible hybrid working arrangement to support work-life balance.
• Opportunity to be part of a vibrant community leisure facility in Nelspruit.
• Access to leisure centre facilities and programs.
• A supportive and friendly work environment.