Recreational Facility Operations Coordinator

Placements24; LegKraal Gate; Hybrid; ZAR 320,000 - 460,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary

Access to recreational facilities for

Professional development opportunities

Community engagement

Job summary

Placements24 is seeking a Recreational Facility Operations Coordinator to manage Mahikeng's leisure centres. You will oversee daily site operations, bookings, maintenance scheduling, and safety compliance to deliver excellent service for the community.

In this hybrid role, you’ll coordinate staff, contractors, and community programmes while upholding high customer care and safety standards across leisure & sports facilities.

Qualifications

• Experience in facility management or operations coordination.
• Strong organisational and time management skills.
• Excellent customer service and communication.
• Experience with facility booking systems and maintenance scheduling.
• Knowledge of health and safety regulations for recreational facilities.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Leisure & Sports operations background desirable.
• Flexible hours including some weekends/evenings.
• Problem-solving and proactive approach to operational challenges.

Responsibilities

• Coordinate the daily operations of recreational facilities, including sports halls, courts, and fitness areas.
• Manage facility booking systems, ensuring efficient scheduling and utilisation of resources.
• Oversee and schedule routine maintenance and repairs in liaison with staff and contractors.
• Ensure facilities are clean, safe and meet regulatory standards.
• Respond to customer inquiries, concerns, and feedback with high service levels.
• Assist in developing and implementing operational policies and procedures.
• Manage inventory of supplies and equipment, ensuring adequate stock levels.
• Support planning and execution of community events and sports programmes.
• Supervise on-site staff, guiding and ensuring adherence to standards.
• Prepare operational reports including usage stats and maintenance logs.

Skills

Facility management

Operations coordination

Customer service

Organisational skills

Time management

Communication

Teamwork

Problem-solving

Flexibility

Tools

Microsoft Office Suite

Job description

About the Role

Our client, a leading provider of community recreational facilities in **Mahikeng, North West, ZA**, is seeking a dedicated Recreational Facility Operations Coordinator. This role is crucial for ensuring the smooth and efficient operation of our sports and leisure centres, contributing to the overall health and well-being of the **Mahikeng** community. You will be responsible for overseeing daily operations, managing facility bookings, coordinating maintenance schedules, and ensuring high standards of customer service and safety. This position is within the **Leisure & Sports** sector and requires a proactive individual with excellent organisational and problem-solving skills. The ideal candidate will have a passion for recreation and a knack for managing diverse operational demands. You will work closely with facility staff, contractors, and community members to maintain a welcoming and functional environment for all users. We are committed to providing accessible and high-quality recreational opportunities. This role offers a blend of office-based strategic planning and on-site operational oversight, making it a dynamic and engaging opportunity in **Mahikeng**. You will be instrumental in maintaining the facilities and ensuring a positive experience for every visitor. Your role ensures that our community spaces are safe, inviting, and well-utilised. We value dedication and a commitment to service excellence in all our team members.

Key Responsibilities

• Coordinate the daily operations of recreational facilities, including sports halls, courts, and fitness areas.
• Manage facility booking systems, ensuring efficient scheduling and utilisation of resources.
• Oversee and schedule routine maintenance and repairs, liaising with maintenance staff and external contractors.
• Ensure that all facilities are clean, safe, and meet regulatory compliance standards.
• Respond to customer inquiries, concerns, and feedback, ensuring high levels of service satisfaction.
• Assist in the development and implementation of operational policies and procedures.
• Manage inventory of supplies and equipment, ensuring adequate stock levels.
• Support the planning and execution of community events and sports programmes held at the facilities.
• Supervise on-site staff, providing guidance and ensuring adherence to operational standards.
• Prepare operational reports, including usage statistics, maintenance logs, and incident reports.

Requirements

• Proven experience in facility management, operations coordination, or a similar role, preferably within the leisure or sports industry.
• Strong organisational and time management skills, with the ability to multitask effectively.
• Excellent customer service and communication skills.
• Experience with facility booking systems and basic maintenance scheduling.
• Knowledge of health and safety regulations relevant to recreational facilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• A background in **Leisure & Sports** operations is highly desirable.
• Ability to work flexible hours, including some weekends and evenings, as needed.
• Problem-solving aptitude and a proactive approach to operational challenges.

Benefits

• Competitive salary package commensurate with experience.
• Hybrid work arrangement offering a balance between office and on-site duties.
• Opportunity to contribute to the vibrant **Mahikeng** community.
• Work within a dynamic **Leisure & Sports** organisation dedicated to public well-being.
• Professional development and training opportunities.
• Access to recreational facilities for personal use.
• Supportive team environment and collaborative work culture.
• Potential for career growth within the organisation.
• Gain experience in diverse aspects of facility operations.
• A role that ensures community spaces are well-maintained and accessible for all.