Lead Beauty Therapist & Spa Manager

Placements24; Vereeniging; On-site; ZAR 279,000 - 558,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Training and career progression

Job summary

Placements24 seeks a Lead Beauty Therapist and Spa Manager in Vereeniging, Gauteng. The role combines high-end beauty treatments with leadership to run daily spa operations and a team of therapists.

You will oversee scheduling, inventory, client relations, and service quality, while staying compliant with hygiene standards and health regulations. Ambition for growth and excellent guest experiences is essential.

Qualifications

• Profes­sional qualification in Beauty Therapy is essential.
• Senior Beauty Therapist with at least 5 years experience and 2 years in supervision/management.
• Proven expertise in a comprehensive range of beauty treatments.
• Strong leadership and interpersonal skills.
• Operational management including scheduling and inventory control.

Responsibilities

• Lead, train, and motivate a team of beauty therapists to deliver exceptional client services.
• Oversee daily spa operations, including staff scheduling, inventory management, and appointment booking.
• Ensure high-quality beauty treatments (facials, massage, waxing, manicures, pedicures).
• Maintain hygiene, cleanliness and presentation across the spa.
• Manage client relationships and resolve inquiries promptly and professionally.
• Monitor treatment protocols and service quality, implementing improvements as needed.
• Manage spa inventory and control costs, including ordering products and supplies.
• Assist with marketing initiatives to drive client engagement and revenue growth.

Skills

Leadership

Team Management

Customer Service

Education

Beauty Therapy qualification

Tools

Spa management software

Job description

About the Role

Our client, a luxurious and highly-rated spa located in **Vereeniging, Gauteng**, is seeking an experienced and dynamic Lead Beauty Therapist and Spa Manager. This pivotal role requires a candidate who not only excels in delivering a wide range of high-end beauty treatments but also possesses strong leadership qualities and a passion for operational excellence. You will be responsible for overseeing daily spa operations, managing a team of therapists, ensuring exceptional client experiences, and maintaining the spa's reputation for quality and service. This is an outstanding opportunity for a seasoned beauty professional to step into a leadership position within a thriving establishment in **Vereeniging**.

Key Responsibilities

• Lead, train, and motivate a team of beauty therapists to deliver exceptional client services.
• Oversee daily spa operations, including staff scheduling, inventory management, and appointment booking.
• Ensure consistent delivery of high-quality beauty treatments, including facials, massage, waxing, manicures, and pedicures.
• Maintain impeccable standards of hygiene, cleanliness, and presentation throughout the spa.
• Manage client relationships, handle inquiries, and resolve any client concerns promptly and professionally.
• Monitor treatment protocols and service quality, implementing improvements as needed.
• Manage spa inventory, including ordering products and supplies, and controlling costs.
• Assist with marketing initiatives and promotions to drive client engagement and revenue growth.
• Stay current with industry trends, new treatments, and product knowledge to enhance service offerings in **Vereeniging**.
• Ensure compliance with all health, safety, and regulatory standards for spa operations.

Requirements

• A professional qualification in Beauty Therapy or a related field is essential.
• Minimum of 5 years of experience as a Senior Beauty Therapist, with at least 2 years in a supervisory or management role.
• Proven expertise in a comprehensive range of beauty treatments.
• Strong leadership, team management, and interpersonal skills.
• Excellent customer service and client relationship management abilities.
• Operational management experience, including scheduling and inventory control.
• A keen eye for detail and a commitment to maintaining high standards of presentation and hygiene.
• Proficiency in spa management software is advantageous.
• Passion for the beauty industry and a commitment to continuous professional development in **Vereeniging**.
• Knowledge of spa marketing and business development is a plus.

Benefits

• Our client offers a competitive salary and attractive performance-based bonuses.
• You will have the opportunity to lead a talented team and significantly influence the success of a well-established spa in **Vereeniging**.
• Enjoy a dynamic and rewarding work environment with opportunities for further professional growth.
• Access to ongoing training and development programs will be provided.
• Experience the satisfaction of managing a premium beauty service establishment.
• This role offers a chance to make a tangible impact on client satisfaction and business success.