Senior Spa Therapist & Beauty Consultant

Placements24; Midrand; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Retail commission

Training & development

Employee discounts

High-end clientele

Job summary

Placements24 is seeking a Senior Spa Therapist and Beauty Consultant for a prestigious Midrand spa. You will deliver advanced beauty treatments, consult clients on skincare, and contribute to client retention with personalised plans.

The role requires a CIDESCO/SAAHSP/IIHHT qualification, 5+ years in spa therapy (2+ in senior roles), strong sales sense, and the ability to work weekends in Gauteng's mid-market high-end setting. Training and growth opportunities are provided.

Qualifications

• CIDESCO, SAAHSP or IIHHT beauty qualification is essential.
• Minimum 5 years as a qualified Spa Therapist, with at least 2 years in a senior or lead capacity.
• Proven expertise in advanced skincare treatments and knowledge of various product lines.
• Excellent client consultation and communication skills, with the ability to build rapport quickly.
• Strong sales and upselling capabilities.
• Proficiency in using salon management software for appointments and client records.
• A passion for the beauty and wellness industry and a commitment to continuous learning.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Flexible availability, including weekends and public holidays as required by the Midrand location.

Responsibilities

• Perform a wide range of high-quality beauty and spa treatments, including advanced facials, massage therapies, waxing, manicures, pedicures, and body treatments.
• Conduct thorough client consultations to assess individual needs, recommend appropriate treatments and products, and ensure client comfort and satisfaction.
• Educate clients on skincare regimes, product usage, and wellness practices to enhance their at-home care.
• Maintain impeccable hygiene and safety standards in treatment rooms and all salon areas.
• Manage appointment scheduling, client records, and inventory of retail products accurately.
• Upsell retail products and treatment packages, achieving personal and team sales targets.
• Provide exceptional customer service, building strong rapport and long-term relationships with a diverse clientele.
• Assist in training and mentoring junior therapists, sharing expertise and best practices.
• Stay updated on the latest beauty industry trends, techniques, and product innovations.

Skills

Client consultation

Sales upselling

Team leadership

Treatment planning

Education

CIDESCO

SAAHSP

IIHHT

Tools

Salon management software

Job description

About the Role

Our client, a prestigious and rapidly expanding beauty and wellness establishment in the heart of Midrand, Gauteng, is seeking an exceptionally talented and experienced Senior Spa Therapist and Beauty Consultant to join their dynamic team. This pivotal role is designed for an individual who possesses a deep passion for delivering world-class client experiences, a comprehensive understanding of advanced beauty treatments, and a natural flair for client consultation and retention. The ideal candidate will be instrumental in maintaining the high standards of service excellence that our client is renowned for, contributing significantly to client satisfaction and the overall success of the spa. This position offers a fantastic opportunity for professional growth within a supportive and innovative environment.

Key Responsibilities

• Perform a wide range of high-quality beauty and spa treatments, including advanced facials, massage therapies, waxing, manicures, pedicures, and body treatments.
• Conduct thorough client consultations to assess individual needs, recommend appropriate treatments and products, and ensure client comfort and satisfaction.
• Educate clients on skincare regimes, product usage, and wellness practices to enhance their at-home care.
• Maintain impeccable hygiene and safety standards in treatment rooms and all salon areas.
• Manage appointment scheduling, client records, and inventory of retail products accurately.
• Upsell retail products and treatment packages, achieving personal and team sales targets.
• Provide exceptional customer service, building strong rapport and long-term relationships with a diverse clientele.
• Assist in training and mentoring junior therapists, sharing expertise and best practices.
• Stay updated on the latest beauty industry trends, techniques, and product innovations.

Requirements

• A relevant beauty therapy qualification (e.g., CIDESCO, SAAHSP, IIHHT) is essential.
• Minimum of 5 years of experience as a qualified Spa Therapist, with at least 2 years in a senior or lead capacity.
• Proven expertise in performing advanced skincare treatments and knowledge of various product lines.
• Excellent client consultation and communication skills, with the ability to build rapport quickly.
• Strong sales and upselling capabilities.
• Proficiency in using salon management software for appointments and client records.
• A passion for the beauty and wellness industry and a commitment to continuous learning.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Flexible availability, including weekends and public holidays as required by the Midrand, Gauteng location.
• A professional and polished demeanor.

Benefits

• Competitive salary package commensurate with experience and skills.
• Generous commission on retail sales and treatment upgrades.
• Opportunities for ongoing training and professional development in advanced therapies and product lines.
• A supportive and positive work environment with a strong focus on team collaboration.
• Access to exclusive employee discounts on treatments and products.
• The chance to work with a high-end clientele in a reputable establishment in Midrand, Gauteng.