Senior Beauty Therapist & Spa Manager

Placements24; Pietermaritzburg; Presencial; ZAR 360.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Staff discounts

Professional development

Performance-based bonuses

Growth opportunities

Descripción de la vacante

Placements24 in Pietermaritzburg seeks a Senior Beauty Therapist & Spa Manager to lead daily spa operations while delivering exceptional client experiences. The role blends hands-on beauty work with strategic management, focusing on service excellence and revenue growth.

The ideal candidate brings 5+ years in beauty therapy, with 2+ years in supervision, and holds CIDESCO/ITEC/SAAHSP qualifications. Leadership, client care, and strong organizational skills are essential for success.

Formación

• Qualification in Beauty Therapy (CIDESCO/ITEC/SAAHSP) is essential.
• Minimum 5 years as a Beauty Therapist, with 2+ years in supervision/management.
• Proven expertise in advanced beauty treatments and industry trends.

Responsabilidades

• Perform advanced beauty treatments (facials, massages, waxing, mani-pedi).
• Oversee daily spa operations and client satisfaction.
• Lead, train, and motivate a team of therapists.
• Develop service protocols, menus, and promotions to grow revenue.
• Maintain records, hygiene, and compliance with standards.

Conocimientos

Leadership

Communication

Time management

Interpersonal skills

Client care

Educación

CIDESCO

ITEC

SAAHSP

Herramientas

Spa management software

Descripción del empleo

About the Role

Our client, a prestigious beauty and wellness establishment in **Pietermaritzburg, KwaZulu-Natal**, is seeking a highly skilled and experienced Senior Beauty Therapist & Spa Manager. This pivotal role requires a blend of exceptional therapeutic expertise and strong leadership capabilities to oversee daily spa operations and deliver unparalleled client experiences. The successful candidate will be instrumental in maintaining the highest standards of service, driving revenue growth, and fostering a positive and professional environment for both staff and clients. This is an exciting opportunity for a dedicated professional looking to advance their career in the dynamic beauty and wellness sector in a well-regarded local business. The role involves hands-on therapeutic work as well as strategic management. You will be working in a beautiful setting located in **Pietermaritzburg**.

Key Responsibilities

• Perform a comprehensive range of advanced beauty treatments, including facials, massages, waxing, manicures, pedicures, and specialized spa therapies.
• Manage and coordinate all daily spa operations, ensuring seamless service delivery and client satisfaction.
• Lead, train, mentor, and motivate a team of beauty therapists, fostering a culture of excellence and continuous improvement.
• Develop and implement spa service protocols, treatment menus, and promotional offers to enhance client engagement and revenue.
• Manage inventory, stock control, and ordering of retail products and professional supplies.
• Handle client bookings, inquiries, and feedback, ensuring prompt and professional resolution of any issues.
• Maintain meticulous client records and treatment notes, adhering to privacy and confidentiality standards.
• Uphold strict hygiene and sterilization standards throughout the spa, ensuring a safe and clean environment.
• Contribute to marketing and business development initiatives to attract and retain clientele.

Requirements

• A relevant qualification in Beauty Therapy (e.g., CIDESCO, ITEC, SAAHSP) is essential.
• A minimum of 5 years of experience as a Beauty Therapist, with at least 2 years in a supervisory or management role within a spa or salon environment.
• Proven expertise in a wide array of advanced beauty treatments and a commitment to staying updated with industry trends.
• Strong leadership, communication, and interpersonal skills, with the ability to inspire and manage a team effectively.
• Excellent organizational and time management abilities, with a keen eye for detail.
• Proficiency in spa management software and general computer literacy.
• A passion for the beauty and wellness industry and a genuine dedication to client care.
• Resilience and the ability to thrive in a fast-paced, service-oriented environment in **Pietermaritzburg**.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to lead and grow within a reputable beauty establishment.
• Access to ongoing professional development and training.
• A supportive and dynamic work environment.
• Potential for performance-based bonuses.
• Staff discounts on treatments and products.