Senior Beauty Therapist and Spa Manager

Placements24; Cape Town; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical aid

Retirement fund contributions

Employee discounts

Training opportunities

Job summary

Placements24 in Cape Town is seeking an experienced Senior Beauty Therapist and Spa Manager to lead a premier spa facility. You will oversee daily operations, manage a team of therapists, and ensure exceptional client service while driving revenue through treatments and retail sales.

The ideal candidate has 7+ years in beauty therapy, at least 3 years in supervision, and holds qualifications in Beauty Therapy and Spa Management, plus strong leadership and product knowledge.

Qualifications

• Minimum 7 years as a Beauty Therapist, with at least 3 years in a supervisory role.
• Relevant qualifications in Beauty Therapy and Spa Management.
• Expertise in a wide range of spa treatments and product knowledge.

Responsibilities

• Supervise and mentor a team of beauty therapists.
• Manage spa appointments, scheduling, inventory, and operations.
• Deliver massages, facials, waxing, and nail services.
• Handle client inquiries, complaints, and feedback professionally.
• Develop and implement marketing to attract and retain clients.
• Monitor financial performance and help achieve revenue targets.

Skills

Leadership

Customer service

Spa treatments expertise

Sales focus

Education

Beauty Therapy and Spa Management qualifications

Tools

Spa management software

POS systems

Job description

About the Role

Our client seeks an experienced and dynamic Senior Beauty Therapist and Spa Manager to lead their esteemed spa facility in Cape Town . This pivotal role involves overseeing daily spa operations, managing a team of therapists, ensuring exceptional client service, and delivering high-quality treatments. You will be responsible for maintaining the spa's reputation for excellence, driving revenue through service and product sales, and fostering a serene and professional atmosphere. The ideal candidate is a proven leader with a deep understanding of beauty treatments and spa management, passionate about creating memorable experiences for clients.

Key Responsibilities

• Supervise and mentor a team of beauty therapists, ensuring adherence to service standards and protocols.
• Manage spa appointments, scheduling, inventory, and operational logistics effectively.
• Deliver a comprehensive range of beauty treatments, including massages, facials, waxing, and nail services.
• Handle client inquiries, complaints, and feedback with professionalism and efficiency.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Monitor financial performance, control costs, and achieve revenue targets for the spa.

Requirements

• Minimum of 7 years of experience as a Beauty Therapist , with at least 3 years in a supervisory or management role.
• Relevant professional qualifications in Beauty Therapy and Spa Management.
• Expertise in a wide array of spa treatments and product knowledge.
• Strong leadership, team management, and customer service skills.
• Proficiency in spa management software and point-of-sale systems.
• A passion for the beauty industry and a commitment to delivering outstanding results.

Benefits

• Attractive annual salary plus performance-based bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Generous employee discounts on all spa services and retail products.
• Opportunities for professional growth and specialized training.
• A vibrant and aesthetically pleasing work environment in a prime Cape Town location.