Senior Beauty Therapist and Spa Manager

Placements24; Stellenbosch; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary with incentives

Profit sharing potential

Professional development

Discounts on spa treatments

Job summary

Placements24 in Stellenbosch, Western Cape, is seeking a Senior Beauty Therapist and Spa Manager to lead a high-end boutique spa. You will deliver advanced treatments and oversee daily operations, with a focus on exceptional client care and business growth.

The role requires a CIDESCO/ITEC/SAAHSP qualification, 5+ years as a senior therapist and proven leadership. You will mentor staff, manage bookings, inventory and retail, while upholding the spa’s luxurious standard.

Qualifications

• CIDESCO/ITEC/SAAHSP qualification required.
• Minimum of 5 years as Senior Beauty Therapist, with at least 2 years in supervisory or management role.
• Proficiency in a wide array of advanced beauty and spa treatments.

Responsibilities

• Perform a comprehensive range of advanced beauty treatments (facials, massages, waxing, nails).
• Conduct client consultations to assess needs and recommend treatments.
• Manage daily spa operations: scheduling, staff supervision, inventory control.
• Lead, train, and motivate a team of beauty therapists to high service standards.
• Maintain immaculate facilities with strict hygiene and safety protocols.
• Manage client relationships and resolve queries professionally.
• Oversee retail sales and product recommendations to meet targets.
• Implement quality control measures for consistent service excellence.
• Assist in marketing and promotional activities to attract clients.
• Stay updated on industry trends and new treatments to enhance offerings.

Skills

Leadership

Staff management

Communication

Spa operations

Education

CIDESCO/ITEC/SAAHSP recognised qualification

Tools

Spa management software

Job description

About the Role

Our client, a highly acclaimed boutique spa in Stellenbosch, Western Cape, is seeking an experienced and dynamic Senior Beauty Therapist and Spa Manager. This dual role requires a professional with exceptional treatment skills, a strong understanding of spa operations, and proven leadership capabilities. The Senior Beauty Therapist will perform a wide range of advanced beauty treatments, while the Spa Manager aspect involves overseeing daily operations, managing staff, ensuring exceptional client service, and driving business growth. We are looking for an individual with a passion for the beauty industry, a keen eye for detail, and a commitment to creating a luxurious and relaxing client experience. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to motivate and inspire a team. This is a significant opportunity to lead a prestigious spa, contribute to its continued success, and shape the client experience in the heart of Stellenbosch, Western Cape.

Key Responsibilities

• Perform a comprehensive range of advanced beauty treatments, including facials, massage, waxing, manicures, pedicures, and specialized spa therapies.
• Conduct client consultations to assess needs, recommend treatments, and ensure client satisfaction.
• Manage daily spa operations, including appointment scheduling, staff supervision, and inventory control.
• Lead, train, and motivate a team of beauty therapists, ensuring high standards of service delivery and professional conduct.
• Maintain immaculate spa facilities, ensuring adherence to strict hygiene and safety protocols.
• Manage client relationships, handling inquiries, feedback, and resolving any issues promptly and professionally.
• Oversee retail sales of spa products, achieving sales targets and providing product recommendations.
• Implement and monitor quality control measures to ensure consistent service excellence.
• Assist in marketing and promotional activities to attract and retain clientele.
• Stay updated on industry trends, new treatments, and products to enhance spa offerings.

Requirements

• Internationally recognized qualification in Beauty Therapy (e.g., CIDESCO, ITEC, SAAHSP).
• Minimum of 5 years of experience as a Senior Beauty Therapist, with at least 2 years in a supervisory or management role.
• Proficiency in a wide array of advanced beauty and spa treatments.
• Excellent understanding of spa operations, including staff management and client service.
• Strong leadership, communication, and interpersonal skills.
• Exceptional organizational and problem-solving abilities.
• A passion for the beauty and wellness industry and dedication to client care.
• Ability to work flexible hours, including weekends, as required in Stellenbosch, Western Cape.
• Proficiency in spa management software is advantageous.
• Aesthetically minded with excellent attention to detail.

Benefits

• Competitive salary with performance-based incentives and potential for profit sharing.
• Opportunities for career advancement and professional development.
• Generous discounts on spa treatments and retail products.
• Work in a beautiful, high-end spa environment in a sought-after location.
• Be part of a supportive and professional team dedicated to excellence.
• Opportunity to lead and shape the success of a renowned spa.
• Exposure to luxury brands and cutting-edge treatments.