Lead Assistant Manager

Isilumko Staffing; Cape Town; On-site; ZAR 300,000 - 460,000; Full time

Job summary

Isilumko Staffing in Cape Town seeks a Training Lead to manage the team delivering preprocessing and process training. You will evaluate feedback, recommend improvements, and mentor Operations trainers while overseeing reporting.

The role requires 5–6 years of experience with at least 3 years in training and curricula development, plus 1 year in the current role. SETA functions knowledge and SDF experience are preferred.

Qualifications

• Total 5–6 years of work experience with at least 3 years in training and curricula development.
• Minimum 1 year in the current role/assignment.
• Experience with SETA functions.
• SDF experience preferred.

Responsibilities

• Lead and manage the training team to deliver preprocess and process trainings.
• Evaluate training feedback and provide recommendations to improve effectiveness.
• Coach and mentor Operations trainers and manage reporting.
• Design and develop pre-process, onboarding, and specialized training modules after needs assessments.

Skills

Team leadership

Coaching

Curriculum development

Training delivery

Feedback analysis

Education

Graduate or Diploma

Tools

SETA

SDF experience

Job description

Overview

This role manages the team and delivers Preprocess and Process Trainings to all employees. It includes evaluating training feedback and providing recommendations to enhance training effectiveness. Primary interactions include coaching and mentoring of the Operations trainers, and managing and reporting. The role also involves designing and developing pre-process, onboarding, and/or specialized training modules after need assessments for all processes at the company.

Education Requirements

Graduate (in any stream) or diploma

Work Experience Requirements

• Total work experience of 5-6 years, including at least 3 years of relevant experience in conducting training and developing training curricula
• Minimum 1 year in the current role/assignment
• Experience in SETA functions
• Skills Development Facilitator (SDF) experience