Launch Store Shift Supervisor

Pedros Chicken; Durban; On-site; ZAR 100,000 - 123,000; Full time

Job summary

Pedros Chicken is opening a brand-new store in Durban and seeking passionate individuals to join the launch team. You will manage shift operations, ensure service quality and productivity, and contribute to building a strong store culture from day one.

Responsibilities include greeting customers, taking orders, presenting food neatly, maintaining cleanliness, and working closely with kitchen staff to ensure smooth order flow. Previous supervisory experience is preferred.

Qualifications

• Experience guiding a team is preferred.
• Strong leadership and organisational skills are essential.
• Ability to work independently and take initiative.

Responsibilities

• Manage shift operations to meet service, quality, and productivity standards.
• Greet customers warmly and create a positive first impression.
• Take customer orders accurately in person, drive-thru, or online.
• Present food and drinks neatly and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of counter, dining area, and stations.
• Follow food safety, hygiene, and company standards.
• Coordinate with kitchen staff for smooth order flow.
• Restock items like cups, lids, sauces, and napkins.

Skills

Customer service

Communication

Leadership

Attention to detail

Time management

Teamwork

Cash handling

Problem-solving

Hygiene & professionalism

Job description

Pedros Chicken is opening a brand-new store in Durban and seeking passionate individuals to join the launch team. You will manage shift operations, ensure service quality and productivity, and contribute to building a strong store culture from day one.

Responsibilities include greeting customers, taking orders, presenting food neatly, maintaining cleanliness, and working closely with kitchen staff to ensure smooth order flow. Previous supervisory experience is preferred.