Launch Store Supervisor

Pedros Chicken; Cape Town; On-site; ZAR 167,000 - 257,000; Full time

Job summary

Pedros Chicken is launching a brand-new Paarl store in Cape Town, inviting energetic individuals to join a dynamic launch team. You will help manage shift operations to meet service, quality, and productivity standards from day one, while building a strong store culture.

Ideal candidates have supervisory aspirations, strong leadership, and the ability to work independently in a fast-paced environment, with a focus on accuracy, teamwork, and high hygiene standards.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online pickups).
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and escalate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Communication skills

Customer service

Attention to detail

Time management

Fast-paced environment

Teamwork

Cash handling

POS skills

Job description

Pedros Chicken is launching a brand-new Paarl store in Cape Town, inviting energetic individuals to join a dynamic launch team. You will help manage shift operations to meet service, quality, and productivity standards from day one, while building a strong store culture.

Ideal candidates have supervisory aspirations, strong leadership, and the ability to work independently in a fast-paced environment, with a focus on accuracy, teamwork, and high hygiene standards.