Key Accounts Sales Consultant — B2B Growth & SMB Solutions

Fidelity Services Group; KwaZulu-Natal; On-site; ZAR 300,000 - 480,000; Full time

Job summary

Fidelity Services Group is seeking a Sales Consultant and Key Accounts in KwaZulu-Natal, South Africa. The role targets B2B and SME customers, aims to achieve designated sales targets, and supports key accounts to foster long-term relationships.

You will source new business through ongoing prospecting, generate revenue in assigned accounts, ensure client needs are met, and collaborate with support and operations to deliver on commitments.

Qualifications

• Matric/Grade 12 completed.
• Relevant qualification/degree advantageous.
• Minimum 3 years experience.
• Excellent verbal and written communication skills.
• Computer literate: MS Office, Excel, PowerPoint.
• Great interpersonal skills.

Responsibilities

• Source and acquire new business in B2B and SME through prospecting.
• Generate business in assigned accounts and attain new accounts for the business against targets.
• Ensure clients' needs and expectations are met by the business.
• Maintain knowledge of competing products/services, pricing structures and strengths/weaknesses to service accounts.
• Ensure profitable sales volume and strategic objective targets are met.
• Assess, clarify and validate consumers' needs while maintaining high satisfaction ratings.
• Work with customer support and resource management to meet objectives and expectations.
• Regular follow up of orders.
• Assist with timely collections of outstanding invoices.
• Develop budgets and manage issues with internal/external customers.
• Help develop initiatives to increase customer satisfaction and retention.
• Assist management with company-wide strategic planning.
• Prepare detailed proposals/quotes based on each consumer’s requirements.

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Problem solving

Analytical

Attention to detail

Education

Matric / Grade 12

Relevant qualification/degree advantageous

Tools

MS Office

Excel

PowerPoint

Job description

Fidelity Services Group is seeking a Sales Consultant and Key Accounts in KwaZulu-Natal, South Africa. The role targets B2B and SME customers, aims to achieve designated sales targets, and supports key accounts to foster long-term relationships.

You will source new business through ongoing prospecting, generate revenue in assigned accounts, ensure client needs are met, and collaborate with support and operations to deliver on commitments.