Account Manager

Placements24; LegKraal Gate; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Salary bonus

Health and retirement benefits

Professional development

Career advancement

Collaborative work environment

Job summary

Placements24 seeks an Account Manager to nurture a portfolio of clients in Mahikeng, North West. You will be the primary contact, ensuring satisfaction, retention and identifying opportunities for renewals and upselling our solutions.

The role demands proactive relationship building, strategic account planning, and collaboration with internal teams to deliver value and drive sustainable growth across the North West region.

Qualifications

• Proven experience in account management or related client-facing roles.
• Strong communication and interpersonal skills with a customer-centric approach.
• Ability to develop strategic account plans and manage multiple priorities.

Responsibilities

• Serve as the main point of contact for assigned clients, building strong, long-term relationships.
• Proactively manage client accounts to ensure satisfaction, retention, and identify growth opportunities.
• Understand client objectives and demonstrate how solutions meet their needs.
• Develop and execute account plans to achieve sales targets for renewals and expansion.
• Address client concerns and resolve issues in a timely manner.
• Collaborate with internal teams to deliver seamless client experiences.

Skills

Account management

Sales experience

CRM proficiency

Client relations

Communication skills

Tools

CRM software

Job description

About the Role

Our client is seeking a dedicated and relationship-focused Account Manager to nurture and grow their client base in Mahikeng, North West . This role is crucial for ensuring client satisfaction, retention, and identifying opportunities for upselling and cross-selling our client's products and services. You will act as the primary point of contact for a portfolio of existing clients, understanding their evolving needs and ensuring they receive exceptional value. This position is ideal for a skilled communicator with a strategic mindset, keen to build lasting partnerships and contribute to sustained business growth in the North West region.

Key Responsibilities

• Serve as the main point of contact for assigned clients, building strong, long-term relationships.


• Proactively manage client accounts to ensure satisfaction, retention, and identify growth opportunities.


• Understand client business objectives and demonstrate how our client's solutions can meet their needs.


• Develop and execute account plans to achieve sales targets for renewals and expansion.


• Address client concerns and resolve issues in a timely and effective manner.


• Collaborate with internal teams (e.g., support, product development) to deliver seamless client experiences.

Requirements

• Proven experience as an Account Manager , Sales Executive, or similar client-facing role.


• Demonstrated ability to manage a portfolio of clients and achieve retention and growth targets.


• Excellent communication, interpersonal, and problem-solving skills.


• Strong understanding of sales principles and customer relationship management (CRM) systems.


• Ability to work independently and manage multiple client priorities effectively.


• Familiarity with the business environment in Mahikeng and the surrounding North West province is advantageous.

Benefits

• Competitive salary and performance-based bonus structure.


• Comprehensive health and retirement benefits.


• Opportunities for professional development and continuous learning.


• Potential for career advancement within account management and sales leadership.


• A collaborative and client-centric work environment in Mahikeng .