Key Account Manager - Retail FMCG

Placements24; Soweto; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Placements24 is seeking a dynamic Key Account Manager for Soweto, Gauteng. You will manage major retail accounts, drive category growth, and ensure optimal product placement.

The role requires strong negotiation, relationship-building, and a deep understanding of the FMCG retail landscape to foster long-term partnerships with major retailers. Based in Soweto, you will develop account plans, monitor performance, and collaborate with marketing, supply chain, and finance to execute strategies.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Sales, or related field.
• 3–5 years in key account management or sales in FMCG retail.
• Proven track record in managing key retail accounts and driving sales growth.
• Strong negotiation and relationship-building skills.
• Excellent understanding of retail FMCG distribution.
• Forecasting, data analysis, and MS Office proficiency.
• Excellent communication and presentation skills.
• Willing to work extensively in Soweto, Gauteng.

Responsibilities

• Manage and develop relationships with key retail accounts as the primary contact.
• Develop and execute account plans to hit volume, value, and market share targets.
• Negotiate terms, promotions, and shelf space with retail partners.
• Analyze sales performance, market trends, and competitors.
• Collaborate with marketing, supply chain, and finance to execute plans.
• Present sales forecasts and promotional plans to buyers.
• Identify opportunities for new product introductions and expanded distribution.
• Monitor inventory and stock flow to meet demand.
• Resolve customer issues and ensure satisfaction.
• Stay updated on retail industry trends.

Skills

Key account management

Sales & negotiation

Relationship building

Forecasting & data analysis

MS Excel

Education

Bachelor's degree in Marketing

Bachelor's degree in Business Administration

Tools

Excel

PowerPoint

MS Office

Job description

About the Role

Our client, a significant player in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a dynamic and relationship-driven Key Account Manager to join their dedicated sales team. This critical role, based in the bustling township of Soweto, Gauteng , will focus on managing and growing relationships with key retail accounts, ensuring optimal product placement, driving sales volume, and achieving category growth objectives. The ideal candidate will possess strong negotiation skills, a deep understanding of the retail FMCG landscape, and a proven ability to build and maintain long-term partnerships with major retailers. This is a prime opportunity to contribute directly to the commercial success of our client's brands within the vibrant Soweto retail market.

Key Responsibilities

• Manage and develop relationships with key retail accounts, acting as the primary point of contact.
• Develop and execute account-specific sales plans to achieve volume, value, and market share targets.
• Negotiate favorable terms, promotions, and shelf space with retail partners.
• Analyze sales performance, market trends, and competitor activities within assigned accounts.
• Collaborate with internal teams (marketing, supply chain, finance) to ensure effective execution of account plans.
• Present product information, sales forecasts, and promotional plans to retail buyers.
• Identify opportunities for new product introductions and expanded distribution within key accounts.
• Monitor inventory levels and ensure efficient stock flow to meet customer demand.
• Resolve customer issues and ensure high levels of customer satisfaction.
• Stay updated on retail industry trends and best practices.

Requirements

• A Bachelor's degree in Marketing, Business Administration, Sales, or a related field.
• Minimum of 3-5 years of experience in key account management or sales, preferably within the FMCG retail sector .
• Proven track record of successfully managing key retail accounts and driving sales growth.
• Strong negotiation, influencing, and relationship-building skills.
• Excellent understanding of the retail environment and FMCG product distribution.
• Proficiency in sales forecasting, data analysis, and MS Office Suite (Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication and presentation skills.
• A proactive, results-oriented approach to sales.
• Must reside in or be willing to work extensively within the Soweto, Gauteng region.

Benefits

Our client offers a competitive salary, performance-based commission structure, comprehensive medical aid, and a provident fund. This role provides excellent opportunities for professional development and career advancement within a growing FMCG company. We are committed to fostering a collaborative and supportive work environment. Additional benefits include exposure to key retail decision-makers and the chance to contribute significantly to brand success in a vital market. Join our team in Soweto and build a successful career in FMCG retail sales.