Key Account Manager - FMCG Sector

Placements24; Durban; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid & retirement fund

Professional development

Annual leave

Job summary

Placements24 in Durban is seeking a high-calibre Key Account Manager to lead relationships with major retail partners across KwaZulu-Natal, driving sales, product availability and promotional strategies.

The role requires 4+ years in KAM within FMCG, strong negotiation, data analysis, and collaboration with marketing, supply chain and finance to deliver growth. Based in Durban or with easy commute, you will develop business plans and forecasts while representing a global brand.

Qualifications

• Minimum 4 years in Key Account Management or similar FMCG sales role.
• Proven track record with major retail accounts and sales targets.
• Strong understanding of the KwaZulu-Natal FMCG retail landscape.

Responsibilities

• Manage relationships with a portfolio of key retail accounts in Durban area.
• Develop and execute strategic account plans to hit sales and market share targets.
• Negotiate terms, promotions and listings to optimize revenue.
• Ensure in-store execution, merchandising and promotional compliance.
• Collaborate with marketing, supply chain and finance for seamless service.
• Analyze sales data and market trends to identify opportunities and risks.
• Present business reviews and forecasts to stakeholders.
• Drive new product launches and initiatives within accounts.
• Provide accurate forecasts and manage account budgets.

Skills

Key Account Mgmt

Sales Strategy

Negotiation

CRM systems

Education

Bachelor's degree in Commerce/Marketing/Business Administration

Tools

Excel

CRM software

Job description

About the Role

Our client is a leading multinational Fast-Moving Consumer Goods (FMCG) company seeking a high-calibre Key Account Manager to join their vibrant commercial team in Durban, KwaZulu-Natal . This role is crucial for managing and growing relationships with our most important retail partners across the region. The successful candidate will be responsible for driving sales, ensuring product availability, and implementing effective promotional strategies to maximize brand performance and market share. You will work closely with key buyers and category managers to understand their needs and develop mutually beneficial business plans. This is an exceptional opportunity to contribute to a well-established brand portfolio and develop your career within the dynamic FMCG industry. We are looking for a proactive, analytical, and relationship-focused professional to represent our client in the Durban market.

Key Responsibilities

• Manage and nurture relationships with a portfolio of key retail accounts within the Durban area and surrounding territories.
• Develop and execute strategic account plans to achieve and exceed sales targets, volume, and market share objectives.
• Negotiate trading terms, promotional plans, and product listings to optimize sales and profitability.
• Ensure excellent in-store execution, including product placement, merchandising, and promotional compliance.
• Collaborate with internal teams (marketing, supply chain, finance) to ensure seamless account management and service delivery.
• Analyze sales data, market trends, and competitor activity to identify opportunities and risks.
• Present business reviews to key stakeholders, highlighting performance, insights, and future plans.
• Drive new product launches and initiatives within assigned accounts.
• Provide accurate sales forecasts and manage account budgets effectively.

Requirements

• Minimum of 4 years of experience in Key Account Management or a similar sales role within the FMCG sector.
• Proven track record of successfully managing major retail accounts and achieving sales objectives.
• Strong understanding of the retail environment and the FMCG market in KwaZulu-Natal .
• Excellent negotiation, influencing, and communication skills.
• Analytical mindset with the ability to interpret sales data and market insights.
• Proficiency in MS Office Suite, particularly Excel, and experience with CRM systems.
• A Bachelor's degree in Commerce, Marketing, Business Administration, or a related discipline.
• Ability to work independently and collaboratively, demonstrating strong organizational skills.
• Must be based in or able to commute to Durban, KwaZulu-Natal .

Benefits

• Competitive salary package with attractive annual bonus opportunities.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development and advancement within a global organization.
• Exposure to leading FMCG brands and innovative marketing campaigns.
• A dynamic and results-oriented team culture.
• Generous provision of annual leave.