Key Account Manager (Fmcg)

Execustaff; Gauteng; Sur place; ZAR 420 000 - 800 000; Plein temps

Résumé du poste

Execustaff in Gauteng, South Africa seeks a proactive Key Account Manager to build and maintain relationships with clients and channel partners. The role focuses on identifying sales opportunities, increasing revenue, and driving profitability across the assigned channel.

The ideal candidate has 3–5 years in key accounts, strong admin and warehouse process knowledge, advanced MS Office skills, and a proven customer-relations track record.

Qualifications

• 3–5 years related experience in key accounts
• Good knowledge of administration, sales and general warehouse procedures
• Ability to work in a fast-paced environment
• Proven track record in customer relations
• MS Office at an advanced level
• Ability to use database for recording and reporting
• Channel partner relationship knowledge
• Finance Management

Responsabilités

• Develop and implement sales strategy aligned with company objectives
• Plan and execute weekly business plans
• Manage quarterly operations planning two months in advance
• Plan in-store marketing and advertising campaigns
• Collaborate with Product Marketing to support partner-driven events
• Gather and analyse competitor pricing, promotions, and product placement
• Identify high-risk products and monitor corrective action plans
• Grow the business and create new opportunities within target customer groups
• Keep up to date with market trends, competitors, and customer strategies
• Provide sales reports and analysis as required
• Prepare presentations, proposals, plans, and contact reports
• Travel to customers as needed (Office 20%, External 80%)

Connaissances

Customer relations

Communication

Negotiation

Time management

Problem solving

Channel strategy

Working under pressure

Formation

B Com or related Diploma

Accounting skills will be an advantage

Outils

MS Office

Database reporting

Description du poste

An international FMCG concern is seeking a Key Account Manager who is a self-driven and motivated individual.

Purpose:

To create leads and build relationship with clients/channel partners to identify sales opportunities, increase revenue and achieve profitability for the allocated channel.

Required Experience:

• 3 – 5 years related experience in key accounts
• Good knowledge of administration, sales and general warehouse procedures
• Ability to work in a fast-paced environment
• Proven track record in customer relations
• MS Office at an advanced level.
• Ability to use database for recording and reporting
• Channel partner relationship knowledge
• Finance Management

Required Competencies:

• A strong work-ethic
• Communicate effectively, both orally and in writing
• Able to challenge themselves and meet all deadlines and targets for the department
• Persistence and creativeness
• Communication (verbal & written) and interpersonal skills
• Negotiation and administrative skills
• Ability to function under pressure
• Ability to draw up the channel strategy

Educational Requirements:

• B Com or related Diploma
• Accounting skills will be an advantage

Sales Plan/ Strategy:

• Develop and implement strategy in line with company objectives
• Plan and execute weekly business plans
• Manage quarterly operations planning two months in advance
• Plan in-store marketing and advertising campaigns
• Collaborate with Product Marketing to support partner-driven events
• Gather and analyse competitor pricing, promotions, and product placement
• Identify high-risk products and monitor corrective action plans

Creative Business Development:

• Develop a unique way to grow the business with your customers
• Provide solutions to management when faced with challenges
• Liaise with corporate contacts, build and develop relationships
• Assist with the preparation of contractual agreements and ensure that these are fully adhered to
• Grow the business and create new opportunities within target customer groups
• Keep up to date with recent market and industry trends, competitors, and leading customer strategies

Accurate Forecasting:

• Ensure enough quantity of right stock to avoid LTI (Long-Term Inventory)
• Monitor and ensure forecasting is in line with sales planning
• Continuously improving forecasting techniques, methods, and approach to ensure they are aligned to company objectives
• Calculate weekly sell-out forecast to account & model level based on data analysis, company MS/MP requirements, and cooperative planning between Key Account Management (KAM), Account Planner, and Account Buyer
• Calculate and continuously adjust weekly sell-in requirements to meet required Sell-Out Forecast and WOS (Weeks of Supply) levels
• M+3 CPFR (Collaborative Planning, Forecasting, and Replenishment)

Inventory:

• Work closely with APM/DP and inbound departments on stock availability and requirements
• Work closely with outbound departments, in order to give feedback to Account Planner & KAM for Sell In delivery schedule/dates
• Give regular feedback to Account Planner and KAM on stock availability (qty/ETA) and possible stock outs or delays
• Monitor & analyse weekly SOH to account & model level
• Monitor & analyse weekly sell out results to account & model level
• Be informed of customer & company promotional calendar to be used in sell out forecast process

Budget Controls:

• Ensure delivery of return on investment and building of brand sustainability
• To ensure account meets its income targets as per set budget
• To effectively solve problems and manage risk to ensure achievement of targets

Pricing:

• Negotiate pricing that would drive sales with Product Managers
• Keep abreast of market developments and competitors’ product pricing and activities and make recommendations

Strong Customer Relationships:

• Managing the relationship between your company and the customer is a big responsibility.
• Handle accounts and build relationships
• Visit customers to maintain strong relationships
• Treat your customers as partners and challenge them to grow their business with your brands

Reports:

• Provide sales reports and analysis as required
• To prepare presentations, proposals, plans, contact reports as necessary
• Analyze and report on results and effectiveness of promotions

Travel Requirements:

• Will be required to travel to customers
• Office 20% External 80% of the working week
• Minimum of three night away from home per month