Key Account Manager

Haier South Africa; Sandton; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Haier South Africa seeks a seasoned sales leader to direct planning, execution, and expansion across key channels. You will set targets, design market strategies tailored to local characteristics, and manage end-to-end sales processes with a focus on profitability and timely feedback to upgrade strategies.

You will collaborate with senior retail and channel partners, supervise a regional sales team, and drive improvements in payment collections, inventory turnover, and overall market development

Qualifications

• Bachelor's degree in Business Management or related field.
• Minimum 5 years in key account management, channel sales, or business development in home appliance/consumer electronics with SA market experience.

Responsibilities

• Set annual sales and market share targets for channels and drive budgeting and execution.
• Organize market strategies based on local characteristics, including channel, policy, regional, and promotional planning.

Skills

Key account mgmt

Channel sales

Leadership

Negotiation

Analytical thinking

Communication

Education

Bachelor's degree in Business Management

Tools

CRM systems

Pricing tools

Job description

Planning Sales Targets & Execution Paths

• Set annual sales and market share targets for channels according to long-term business strategy.
• Organize effective market strategies based on local characteristics, including channel, policy, regional, and promotional planning.
• Formulate sales-related processes, including customer access, payment terms, sales orders, pricing/policy formulation, reconciliation, and policy fulfillment.
• Gather market insights to identify business opportunities and provide timely feedback to upgrade strategies.
• Drive sales, market share targets, and budgeting achievement across monthly, quarterly, and yearly levels.
• Follow up on channel order and payment collection schedules.
• Achieve inventory turnover targets for cooperation channels and key customer accounts.
• Lead and support team members to drive continuous performance improvement.

Market Expansion & Channel Operations

• Oversee channel entry conditions, including cooperation policies, location, brand advertising placement, and on-site demonstrations.
• Monitor channel operation quality across sales volume, orders, payment collection, and turnover metrics.
• Establish a stable distributor network to ensure healthy channel development and resolve operational issues.
• Report on market expansion progress, performance, and market dynamics on a weekly and monthly basis.

Planning & Execution of Large-Scale Events

• Collaborate internally with senior retail managers and externally with channel partners to negotiate promotional activities (channel and brand-exclusive events).
• Assist in preparing major marketing conferences, industry product launches, and annual distributor meetings.

Business Model Exploration & Implementation

• Explore and implement innovative business models to establish industry barriers, including ToC (Direct-to-Consumer) and inventory-sharing models.

Job Requirements

• Education: Bachelor’s degree or above in Business Management, or related fields.
• Work Experience: Minimum 5 years of working experience in key account management, channel sales, or business development within the home appliance or consumer electronics industry. South African market experience required.

Professional Skills

• Industry & Channel Expertise: Deep understanding of channel networks, expansion strategies, pricing models, pricing policies, and competitive benchmarks in the home appliance industry.
• Digital Systems & Operations: Experience utilizing digital efficiency systems (e.g., CXP/CRM) and managing end-to-end sales processes and timelines.
• Communication & Negotiation: Skilled in leading high-stakes negotiations with key distributors and stakeholders to secure favorable terms and build lasting relationships.
• Leadership & Team Development: Proven ability to manage, train, and guide regional sales teams while optimizing input-output performance and resource allocation.
• Analytical & Problem-Solving Capabilities: Strong ability to evaluate market trends, analyze performance gaps, address delayed payments, and resolve complex team and channel challenges.

Performance Expectations

• Leadership: Provide clear direction, foster accountability, coach sales teams, and handle cross-functional conflict resolution smoothly.
• Business Impact: Drive total profitability, expand market coverage with a healthy dealer network, improve payment collections, and deliver sustainable revenue growth through structured action planning.