Key Responsibilities:
Sales Strategy & Business Development
- Develop and implement sales strategies aligned with company objectives.
- Plan and execute business plans and sales targets.
- Develop channel strategies and identify opportunities to grow business within allocated product groups.
- Plan and coordinate marketing activities, including in-store advertising and promotions.
- Work closely with Product Marketing on partner-driven marketing events.
- Gather and analyse competitor intelligence, including models, pricing, promotions, product placement and new product introductions.
- Identify business risks, develop action plans and monitor their effectiveness.
- Identify new business opportunities and develop creative ways to grow existing accounts.
- Liaise with corporate contacts and build strong business relationships.
- Assist with contractual agreements and ensure compliance with agreed terms.
- Stay up to date with market trends, competitors and key customer strategies.
Sales Forecasting & Inventory Management
- Ensure sufficient stock availability to avoid lost sales opportunities.
- Monitor sales forecasts against business plans and continuously improve forecasting methods.
- Prepare weekly sell-out forecasts at account and product level using sales data and market requirements.
- Calculate and adjust weekly sell-in requirements to meet sales forecasts and stock cover targets.
- Manage monthly M+3 collaborative planning, forecasting and replenishment (CPFR).
- Work closely with planning, distribution and inbound/outbound departments to manage stock availability and delivery schedules.
- Provide regular updates on stock quantities, expected arrival dates and potential delays.
- Monitor and analyse weekly stock-on-hand and sell-out performance at account and product level.
- Consider customer and promotional calendars when preparing sales forecasts.
Financial & Pricing Management
- Ensure return on investment and long-term brand sustainability.
- Manage accounts to achieve agreed income and budget targets.
- Identify and manage risks that could affect sales performance.
- Negotiate pricing with Product Managers to drive sales.
- Monitor competitor pricing and market developments and make recommendations.
Customer Relationship Management
- Manage key accounts and build strong customer relationships.
- Conduct regular customer visits to maintain relationships and identify opportunities.
- Treat customers as business partners and support the growth of their businesses.
- Maintain strong relationships with channel partners and key stakeholders.
Reporting & Administration
- Prepare sales reports, analyses, presentations, proposals and business plans.
- Analyse and report on promotional performance and effectiveness.
- Prepare and contribute to SPM and monthly business review (MBR) reports, including M+3 forecasting.
Minimum Requirements:
- BCom degree or relevant Diploma.
- 3–5 years' experience in key account management.
- Good knowledge of administration, sales and general warehouse procedures.
- Experience in channel partner relationship management.
- Financial management knowledge.
- Advanced Microsoft Office skills.
- Ability to use databases for recording and reporting.
- Accounting knowledge will be advantageous.
- Proven track record in customer relationship management.
Please note: Only candidates who meet the minimum requirements will be considered for the role.