Key Account Manager

Placements24; East London; Hybrid; ZAR 520,000 - 780,000; Full time

Benefits offered by this job

Car allowance

Travel expenses reimbursement

Health insurance

Career development opportunities

Job summary

Placements24 is seeking a committed Key Account Manager to lead and grow strategic FMCG partnerships in the East London region. You will drive sales, negotiate contracts, and develop joint business plans while balancing field visits with remote strategic planning and reporting.

The role requires strong commercial acumen, excellent communication, and a collaborative, hybrid work approach within East London. A proven track record in growing key accounts and CRM proficiency is essential.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• 3-5 years of key account management or sales experience, FMCG preferred.
• Proven track record of growing key accounts.
• Strong negotiation, presentation and interpersonal skills.
• Hybrid work experience and CRM proficiency.

Responsibilities

• Manage and grow a portfolio of key FMCG accounts.
• Develop strategic account plans including forecasts and promotions.
• Negotiate contracts, pricing and terms with customers.
• Collaborate with marketing, supply chain and finance.

Skills

Key account management

Sales

Negotiation

CRM

Relationship building

Market analysis

Education

Bachelor's degree

Tools

CRM software

Job description

About the Role

Our client is seeking a results-oriented and relationship-driven Key Account Manager to manage and grow strategic relationships with their major retail and wholesale partners within the FMCG sector , serving the East London area. This role is responsible for driving sales, negotiating contracts, developing joint business plans, and ensuring customer satisfaction for a portfolio of key accounts. You will act as the primary point of contact, deeply understanding client needs and aligning our product offerings to meet their business objectives. The position requires strong commercial acumen, excellent communication skills, and the ability to operate effectively within a hybrid work structure, balancing field visits with remote strategic planning and reporting.

Key Responsibilities

• Manage and grow a portfolio of key accounts within the FMCG distribution network , ensuring achievement of sales targets and volume objectives.
• Develop and execute strategic account plans, including sales forecasting, promotional planning, and market development initiatives.
• Negotiate contracts, pricing, and terms with key customers to maximize profitability and market share.
• Build and maintain strong, long-term relationships with key decision-makers at client organizations.
• Collaborate with internal teams (marketing, supply chain, finance) to ensure seamless execution of account strategies and customer support.
• Analyze account performance, identify trends, and provide regular reports and insights to senior management.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in key account management, sales, or business development, preferably in the FMCG industry .
• Proven track record of successfully managing and growing key retail or wholesale accounts.
• Strong negotiation, presentation, and interpersonal skills.
• Ability to work independently and collaboratively in a hybrid work environment.
• Proficiency in CRM software and strong analytical skills for performance tracking.

Benefits

• Competitive annual salary with uncapped commission potential.
• Comprehensive health, dental, and vision insurance.
• Car allowance and travel expenses reimbursement.
• Opportunities for career advancement and professional development.
• A supportive hybrid work environment based in East London .