Key Account Manager - Eastern Cape

Placements24; Gqeberha; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary with commission

Car allowance for business travel

Medical aid

Retirement fund

Remote work from home

Professional development andLeadership

Growth opportunities in Eastern Cape

Job summary

Placements24 is seeking an experienced Key Account Manager to grow major retail accounts across the Eastern Cape from a remote setup. You will develop strategic plans, negotiate shelf space, and drive sales while maintaining strong relationships with senior decision-makers.

The ideal candidate brings 4+ years FMCG/KAM experience, a business degree, and proven ability to travel regionally. You will collaborate with marketing, supply chain and finance to deliver profitable growth and ensure brand

Qualifications

• 4+ years in Key Account Management or senior sales in FMCG/retail.
• Proven success managing large retail accounts and achieving targets.
• Excellent negotiation, communication and presentation skills.
• Strong understanding of retail operations, merchandising and trade marketing.
• Able to work independently in remote setting and travel regionally.
• Proficient with CRM software and MS Office.
• Bachelor's degree in Business Administration, Marketing or related field.
• Based in or tied to the Eastern Cape region.

Responsibilities

• Develop and implement strategic account plans for key retail accounts to drive sales and profitability.
• Build and maintain relationships with key decision-makers in retail organizations.
• Negotiate shelf space, promotions, pricing, and contracts to maximize sales.
• Monitor sales performance, analyze market data, and identify trends.
• Ensure optimal product placement, inventory and merchandising in outlets.
• Collaborate with marketing, supply chain and finance for seamless execution.
• Present product information, sales performance reviews, and strategic proposals.
• Resolve customer issues promptly and maintain high satisfaction.
• Stay informed about competitor activity and market trends.
• Provide accurate sales forecasts and performance reports.

Skills

Key account management

Negotiation

Communication

Presentation

CRM software

MS Office

Travel readiness

Education

Bachelor's degree in Business Administration or Marketing

Tools

CRM software

MS Office

Job description

About the Role

Our client, a leading provider of consumer goods, is seeking a dedicated and experienced Key Account Manager to oversee and grow their portfolio of major retail accounts across the Eastern Cape province. This fully remote position allows you to manage your client relationships and strategic initiatives from the comfort of your home office, while frequently engaging with clients in person across the region. You will be instrumental in strengthening partnerships, driving sales performance, and ensuring product visibility within key retail channels. The ideal candidate will possess a strong understanding of the FMCG market, exceptional negotiation skills, and a proven ability to foster long‑term business relationships. This role is critical for expanding our client's market share and ensuring brand prominence in the competitive Eastern Cape retail landscape. Your strategic approach to account management will be key to achieving sustained growth and customer loyalty.

Key Responsibilities

• Develop and implement strategic account plans for assigned key retail accounts to drive sales volume and profitability.
• Build and maintain strong, collaborative relationships with key decision‑makers and stakeholders within retail organizations.
• Negotiate shelf space, promotional activities, pricing, and contract terms to maximize sales opportunities.
• Monitor sales performance, analyze market data, and identify trends to proactively address challenges and capitalize on opportunities.
• Ensure optimal product placement, inventory management, and merchandising strategies are executed within retail outlets.
• Collaborate with internal teams (marketing, supply chain, finance) to ensure seamless execution of account plans and meet customer expectations.
• Present product information, sales performance reviews, and strategic proposals to clients.
• Resolve customer issues and complaints promptly and effectively, ensuring high levels of customer satisfaction.
• Stay informed about competitor activities, market trends, and industry best practices.
• Provide accurate sales forecasts and performance reports to management.

Requirements

• Minimum of 4 years of experience in Key Account Management or a senior sales role, preferably within the FMCG or retail sector.
• Demonstrated success in managing large retail accounts and achieving sales targets.
• Excellent negotiation, communication, and presentation skills.
• Strong understanding of retail operations, merchandising, and trade marketing principles.
• Ability to work independently and manage time effectively in a remote setting, with a willingness to travel frequently to client locations in the Eastern Cape .
• Proficiency in CRM software and MS Office Suite.
• A Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Excellent analytical skills and the ability to interpret sales data.
• Self-motivated with a results-driven attitude.
• Must be based in or have strong ties to the Eastern Cape region.

Benefits

• Our client offers a competitive salary, an attractive commission structure tied to performance, and a car allowance for business travel.
• Comprehensive medical aid and retirement fund benefits are provided.
• This remote role offers the flexibility to work from home while maintaining strong client engagement.
• Opportunities for professional development, including sales training and leadership programs, are available.
• You will be part of a supportive and dynamic team, with the chance to significantly impact the growth of major retail accounts in the Eastern Cape .
• Career advancement opportunities within the organization are abundant.