Junior Relationship Manager

Placements24; Upington; Presencial; ZAR 180 000 - 300 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive starting salary

Commission structure

Comprehensive training program

Mentorship from bank professionals

Medical aid

Retirement fund contributions

Resumo da oferta

Placements24 in Upington, Northern Cape is seeking a Junior Relationship Manager to join a respected commercial bank. You will manage a portfolio of retail and small-business clients, identify cross-selling opportunities, and deliver exceptional service in a branch-based role.

The position emphasizes relationship-building, sales targets, and collaboration with internal specialists to provide comprehensive financial solutions. A relevant degree and strong communication skills are required.

Qualificações

• Bachelor's degree in Finance, Marketing, Business Administration, or related field.
• Previous customer service or sales experience is advantageous.
• Excellent communication and interpersonal skills.
• Residency in Upington or willingness to relocate.

Responsabilidades

• Develop and maintain strong, long-term relationships with a portfolio of retail and small business clients.
• Understand client financial needs and recommend suitable banking products and services (e.g., loans, deposits, investment products).
• Onboard new clients and ensure a smooth and positive customer experience.
• Proactively identify opportunities to deepen client relationships and increase product penetration.
• Handle client inquiries, resolve issues, and provide timely support.
• Conduct regular client reviews and assess their financial goals and risk profiles.
• Stay informed about market trends, competitor offerings, and new banking products.
• Meet individual and team sales targets and performance objectives.
• Collaborate with internal specialists to deliver comprehensive financial solutions.

Conhecimentos

Customer service

Sales experience

Interpersonal skills

Communication

Formação académica

Bachelor's degree in Finance, Marketing, Business Administration, or related field

Ferramentas

Microsoft Office

Descrição da oferta de emprego

About the Role

Our client, a respected commercial bank, is seeking an enthusiastic and customer-focused Junior Relationship Manager to join their team in Upington, Northern Cape . This role is ideal for individuals starting their career in banking who possess strong interpersonal skills and a passion for building client relationships. You will be responsible for managing a portfolio of existing clients, identifying opportunities for cross-selling banking products, and providing exceptional service. This position is based entirely within our Upington branch, offering a hands‑on learning experience in the Banking & Finance sector.

Key Responsibilities

• Develop and maintain strong, long‑term relationships with a portfolio of retail and small business clients.
• Understand client financial needs and recommend suitable banking products and services (e.g., loans, deposits, investment products).
• Onboard new clients and ensure a smooth and positive customer experience.
• Proactively identify opportunities to deepen client relationships and increase product penetration.
• Handle client inquiries, resolve issues, and provide timely support.
• Conduct regular client reviews and assess their financial goals and risk profiles.
• Stay informed about market trends, competitor offerings, and new banking products.
• Meet individual and team sales targets and performance objectives.
• Collaborate with internal specialists to deliver comprehensive financial solutions.

Requirements

• Bachelor's degree in Finance, Marketing, Business Administration, or a related field.
• Previous experience in a customer service or sales role is advantageous, preferably within the Banking & Finance industry.
• Excellent communication, negotiation, and interpersonal skills.
• A strong customer-centric approach and a genuine desire to help clients achieve their financial goals.
• Basic understanding of banking products and services.
• Ability to build rapport and trust with clients.
• Goal-oriented and driven to achieve sales targets.
• Proficiency in standard office software (Microsoft Office Suite).
• Residency in or willingness to relocate to Upington, Northern Cape .

Benefits

• Competitive starting salary and commission structure.
• Comprehensive training program for new relationship managers.
• Opportunity to build a successful career in client relationship management within banking.
• Mentorship from experienced banking professionals.
• Medical aid and retirement fund contributions.
• A supportive and team-oriented branch environment in Upington, Northern Cape .
• Potential for career growth into senior relationship management roles.
• Regular performance reviews and feedback.