Branch Manager - Retail Banking

Placements24; Upington; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Performance bonus

Medical aid

Retirement fund

Leadership development

Job security

Job summary

Placements24 is seeking a Branch Manager to lead the Upington retail banking branch. You will oversee daily operations, drive business development, manage staff and ensure exceptional customer service to build community trust.

The role requires a bachelor’s degree and at least five years in retail banking with two in a supervisory capacity; a proven sales and leadership track record is essential.

Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• Minimum of 5 years of experience in retail banking, with at least 2 years in a supervisory or management role.
• Proven track record in sales, business development, and team leadership.
• Strong knowledge of retail banking products, services, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Manage day-to-day branch operations, ensuring efficiency, compliance, and high service standards.
• Lead, motivate, and develop a team of banking professionals to achieve performance goals.
• Drive business development initiatives to increase customer acquisition, deposit growth, and loan origination.
• Oversee risk management and ensure adherence to all banking regulations and internal policies.
• Provide exceptional customer service, resolving complex issues and fostering customer loyalty.

Skills

People management

Sales acumen

Customer relationship

Education

Bachelor's degree in Business Admin/Finance/Marketing

Job description

About the Role

Our client is seeking a dynamic and results-oriented Branch Manager to lead their retail banking branch in Upington. You will be responsible for overseeing all branch operations, driving business development, managing staff, and ensuring exceptional customer service. This leadership role requires a strong understanding of retail banking products, excellent people management skills, and a commitment to achieving branch targets. It's an excellent opportunity to lead a team and contribute to the growth of the bank within the local community.

Key Responsibilities

• Manage day-to-day branch operations, ensuring efficiency, compliance, and high service standards.
• Lead, motivate, and develop a team of banking professionals to achieve performance goals.
• Drive business development initiatives to increase customer acquisition, deposit growth, and loan origination.
• Oversee risk management and ensure adherence to all banking regulations and internal policies.
• Provide exceptional customer service, resolving complex issues and fostering customer loyalty.

Requirements

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• Minimum of 5 years of experience in retail banking, with at least 2 years in a supervisory or management role.
• Proven track record in sales, business development, and team leadership.
• Strong knowledge of retail banking products, services, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.

Benefits

• Competitive base salary with performance-based bonuses tied to branch success.
• Comprehensive medical aid, retirement fund, and other employee benefits.
• Opportunities for leadership development and career advancement within the banking group.
• A stable and reputable financial institution offering job security.
• Supportive regional management and a collaborative branch team environment.