Retail Bank Manager

Placements24; Gqeberha; Vor Ort; ZAR 700.000 - 1.100.000; Vollzeit

Benefits dieser Stelle

Competitive base salary with incentive

Health, dental, and vision insurance

Retirement savings plan with company

Career advancement opportunities

Leadership training programs

Zusammenfassung

Placements24 is seeking an experienced Retail Bank Manager to lead our Port Elizabeth branch, overseeing daily operations, driving sales performance, and delivering exceptional customer service.

You will manage a team of banking professionals, implement strategic initiatives, monitor KPIs, and build strong relationships within the local community to grow market share and customer satisfaction.

This role offers leadership development opportunities and a pathway to advance within the banking group.

Qualifikationen

• Bachelor's degree in a related field.
• Minimum 5 years in retail banking with at least 2 in a supervisory role.
• Proven track record of achieving sales targets.
• Strong knowledge of South African banking regulations.

Aufgaben

• Lead, mentor, and develop branch staff to hit sales and service goals.
• Manage daily branch operations, including cash handling and security.
• Drive sales of bank products to acquire and retain customers.
• Ensure superior customer experience and resolve inquiries promptly.
• Monitor KPIs and implement improvement strategies.
• Build relations within the local community to boost market share.

Kenntnisse

Leadership

Team management

Customer focus

Sales targets

Ausbildung

Bachelor's degree

Jobbeschreibung

About the Role

Our client is seeking an experienced and dynamic Retail Bank Manager to lead their branch in Port Elizabeth . This leadership role involves overseeing all branch operations, driving sales performance, managing a team of banking professionals, and ensuring exceptional customer service. You will be responsible for achieving branch targets, implementing strategic initiatives, and maintaining a strong presence within the local community. This is a key position for a motivated individual looking to advance their career in the banking and finance sector, contributing to client satisfaction and business growth in the Eastern Cape.

Key Responsibilities

• Lead, mentor, and develop branch staff to achieve individual and team sales and service goals.
• Manage daily branch operations, including cash handling, security procedures, and regulatory compliance.
• Drive sales of the bank's products and services, focusing on customer acquisition and retention.
• Ensure a superior customer experience, addressing inquiries and resolving issues promptly and professionally.
• Monitor branch performance against key performance indicators (KPIs) and implement strategies for improvement.
• Foster strong relationships within the local community to enhance the bank's brand and market share.

Requirements

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• Minimum of 5 years of experience in retail banking, with at least 2 years in a supervisory or management capacity.
• Proven track record of achieving sales targets and managing branch operations.
• Strong understanding of banking products, services, and South African regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze branch performance data and develop effective business strategies.

Benefits

• Competitive base salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company contributions.
• Opportunities for career advancement within the banking group.
• Professional development and leadership training programs.