Junior IT Support Technician - Hybrid Role with Growth

Ca Select Limited; Stellenbosch; Hybrid; ZAR 120,000 - 180,000; Full time

Job summary

Ca Select Limited in Stellenbosch, Western Cape, seeks a Graduate IT Support Technician to provide first-line IT support to staff and students. The role blends on-site and remote tasks in a hybrid work environment.

You will maintain IT equipment, assist with Microsoft 365 administration, manage user accounts, and contribute to IT projects. A recent graduate with a customer-focused attitude will thrive here.

Qualifications

• 1+ year experience in IT support / helpdesk
• National Diploma or Bachelor's in IT or related field
• Good communication and problem-solving skills
• Familiarity with networking basics (TCP/IP, DNS, DHCP)

Responsibilities

• Provide first-line IT support to staff and students
• Log and manage helpdesk tickets
• Install and maintain computer systems and peripherals
• Troubleshoot hardware and software issues
• Maintain IT equipment and asset register
• Document IT procedures and fixes

Skills

IT support

Troubleshooting

Networking basics

Customer service

Windows/macOS

Education

National Diploma / Bachelor's in IT

Tools

Lansweeper

AD/AzureAD

Job description

Ca Select Limited in Stellenbosch, Western Cape, seeks a Graduate IT Support Technician to provide first-line IT support to staff and students. The role blends on-site and remote tasks in a hybrid work environment.

You will maintain IT equipment, assist with Microsoft 365 administration, manage user accounts, and contribute to IT projects. A recent graduate with a customer-focused attitude will thrive here.