Junior IT Support Technician Apprentice

Placements24; Kempton Park; Presencial; ZAR 100.000 - 134.000; Jornada completa

Descripción de la vacante

Placements24 is seeking a Junior IT Support Technician Apprentice in Tembisa, Gauteng. You'll gain hands‑on experience by providing technical assistance to end-users, troubleshooting hardware and software issues, and supporting IT infrastructure.

This apprenticeship offers mentorship from seasoned IT professionals, structured training, and opportunities for professional development within the IT field.

Responsabilidades

• Provide first-level technical support to end-users via phone, email, and in-person assistance.
• Diagnose and resolve hardware and software issues, including operating system problems, application malfunctions, and network connectivity issues.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Perform routine system maintenance, including software updates, patches, and security checks.
• Assist with user

Descripción del empleo

About the Role

Our client, a leading provider of IT solutions and managed services, is looking for an eager and technically inclined Junior IT Support Technician Apprentice to join their dedicated team in Tembisa, Gauteng . This role is perfect for individuals passionate about technology who aspire to build a rewarding career in IT support. You will gain invaluable hands‑on experience by providing essential technical assistance to end-users, troubleshooting hardware and software issues, and contributing to the smooth operation of our client's IT infrastructure. This apprenticeship offers structured training, mentorship from seasoned IT professionals, and the chance to develop a wide array of technical skills. You will be an integral part of a forward‑thinking company committed to fostering talent and offering significant opportunities for professional development and advancement within the IT field. This is a prime opportunity to kick‑start your IT career in a practical, supportive environment.

Key Responsibilities

• Provide first-level technical support to end-users via phone, email, and in-person assistance.
• Diagnose and resolve hardware and software issues, including operating system problems, application malfunctions, and network connectivity issues.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Perform routine system maintenance, including software updates, patches, and security checks.
• Assist with user