Junior IT Field Technician | Pretoria

The Uber Recruiter T/A The Recruitment Council; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Recruitment Council is seeking a proactive Junior IT Field Technician to join the technical support team. This hands-on role combines on-site client visits with remote troubleshooting to deliver fast, reliable IT support.

You will install and configure systems, perform routine maintenance, document visits in the ticketing system, and provide basic user training. A minimum of one year of hands-on IT field experience and CompTIA A+ and Network+ certifications are required, along with a valid

Qualifications

• 1 year of hands-on IT field technician experience.
• CompTIA A+ and CompTIA Network+ certifications required.
• Valid driver’s license and own vehicle for daily on-site travel.
• Experience with Windows and Linux operating systems is beneficial.
• Strong problem-solving and structured troubleshooting approach.
• Good communication skills for diverse client environments.

Responsibilities

• On-site & remote support: diagnose and resolve hardware, software, and connectivity issues.
• System installation, configuration, and deployment of computer systems and peripherals.
• Test and stage hardware prior to deployment to ensure stability.
• Conduct routine maintenance and cycle calls across client locations.
• Maintain and troubleshoot Windows and Linux environments.

Skills

Windows

Linux

Troubleshooting

Customer service

Education

CompTIA A+

CompTIA Network+

Job description

Our client is seeking an energetic and dedicated Junior IT Field Technician to join their technical support team. This hands‑on role combines daily on‑site travel to client sites with remote troubleshooting to ensure fast and reliable technical assistance.

Key Responsibilities:

• On‑Site & Remote Support: Diagnose and resolve technical hardware, software, and connectivity problems both on‑site and via remote desktop tools.
• System Installation & Configuration: Assemble, install, and configure computer systems, peripheral devices, and internal hardware components.
• Testing & Deployment: Test and stage newly acquired or repaired hardware prior to deployment to verify system stability.
• Scheduled Maintenance & Cycle Calls: Conduct routine cycle calls and preventative maintenance checks across client locations.
• Operating System Support: Maintain, update, and troubleshoot issues across Windows and Linux environments.
• Ticket & Asset Tracking: Document all service visits, resolution steps, and hardware inventory adjustments within the ticketing system.
• Client Relations: Act as a professional face of the company on‑site, providing clear updates and basic system training to end users.

Requirements & Qualifications:

• Experience: Minimum of 1 year of hands‑on experience as an IT field technician.
• Certifications: CompTIA A+ and CompTIA Network+ (N+) are strictly required.
• Mobility: Must possess a valid driver’s license and your own reliable vehicle for daily on‑site travel.
• Technical Skills: Practical experience working with both Windows and Linux operating systems is highly beneficial.
• Problem‑Solving: Proven hardware diagnostic abilities and a structured approach to troubleshooting.
• Communication: Strong interpersonal and verbal communication skills to support diverse client environments.