Junior IT Field Technician | Eastern Cape, Newton Park

The Uber Recruiter T/A The Recruitment Council; Oos-Kaap; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

The Recruitment Council seeks a Junior IT Field Technician to join a hands-on technical support team. This role combines daily on-site travel to client sites with remote troubleshooting to ensure fast and reliable technical assistance.

You will diagnose hardware, software, and connectivity issues, install and configure systems, and support end users. A CompTIA A+ and Network+ are required, with at least 1 year of field experience and a valid driver’s license.

Qualifikationen

• 1 year of hands-on experience as an IT field technician.
• CompTIA A+ and CompTIA Network+ are required.
• Must have a valid driver’s license for daily on-site travel.
• Practical experience with Windows and Linux operating systems is beneficial.

Aufgaben

• Diagnose and resolve technical hardware, software, and connectivity problems on-site and remotely.
• Install, assemble, and configure computer systems and peripheral devices.
• Test and stage hardware before deployment to ensure stability.
• Perform routine maintenance and cycle calls at client locations.
• Provide OS support for Windows and Linux environments.
• Document service visits and inventory adjustments in the ticketing system.
• Present updates and basic system training to end users on-site.

Kenntnisse

CompTIA A+

CompTIA Network+

Windows OS

Linux OS

Troubleshooting

Customer service

Jobbeschreibung

Our client is seeking an energetic and dedicated Junior IT Field Technician to join their technical support team. This hands‑on role combines daily on‑site travel to client sites with remote troubleshooting to ensure fast and reliable technical assistance.

Key Responsibilities:

• On‑Site & Remote Support: Diagnose and resolve technical hardware, software, and connectivity problems both on‑site and via remote desktop tools.
• System Installation & Configuration: Assemble, install, and configure computer systems, peripheral devices, and internal hardware components.
• Testing & Deployment: Test and stage newly acquired or repaired hardware prior to deployment to verify system stability.
• Scheduled Maintenance & Cycle Calls: Conduct routine cycle calls and preventative maintenance checks across client locations.
• Operating System Support: Maintain, update, and troubleshoot issues across Windows and Linux environments.
• Ticket & Asset Tracking: Document all service visits, resolution steps, and hardware inventory adjustments within the ticketing system.
• Client Relations: Act as a professional face of the company on‑site, providing clear updates and basic system training to end users.

Requirements & Qualifications:

• Experience: Minimum of 1 year of hands‑on experience as an IT field technician.
• Certifications: CompTIA A+ and CompTIA Network+ (N+) are strictly required.
• Mobility: Must possess a valid driver’s license and your own reliable vehicle for daily on‑site travel.
• Technical Skills: Practical experience working with both Windows and Linux operating systems is highly beneficial.
• Problem‑Solving: Proven hardware diagnostic abilities and a structured approach to troubleshooting.
• Communication: Strong interpersonal and verbal communication skills to support diverse client environments.