Junior IT Field Technician | Cape Town Somerset West

The Uber Recruiter T/A The Recruitment Council; Cape Town, Somerset West; On-site; ZAR 180,000 - 260,000; Full time

Job summary

The Recruitment Council in Cape Town is seeking a Junior IT Field Technician to join the technical support team. This hands-on role blends daily on-site client visits with remote troubleshooting to deliver fast and reliable IT assistance.

You will install and configure computer systems, support Windows and Linux, and maintain thorough documentation of visits and hardware changes. A positive, proactive problem solver with strong communication is essential.

Qualifications

• 1+ year of hands-on experience as IT field technician.
• CompTIA A+ certification is strictly required.
• CompTIA Network+ (N+) certification is strictly required.
• Must have a valid driver’s license and own reliable vehicle for daily on-site travel.
• Experience with Windows and Linux environments is highly beneficial.
• Strong problem-solving abilities and structured troubleshooting approach.
• Excellent communication skills for client environment support.

Responsibilities

• On-site & remote support to diagnose and resolve hardware, software, and connectivity issues.
• Install, configure, and upgrade computer systems and peripheral devices.
• Test and stage hardware before deployment to ensure stability.
• Perform routine maintenance and cycle calls across client locations.
• Support Windows and Linux operating systems and resolve related issues.
• Document all service visits, steps taken, and inventory changes in the ticketing system.
• Present updates to clients professionally and provide basic system training.

Skills

Communication

Troubleshooting

Customer service

On-site support

Tools

Windows OS

Linux OS

Remote desktop

Job description

Our client is seeking an energetic and dedicated Junior IT Field Technician to join their technical support team. This hands‑on role combines daily on‑site travel to client sites with remote troubleshooting to ensure fast and reliable technical assistance.

Key Responsibilities:

• On‑Site & Remote Support: Diagnose and resolve technical hardware, software, and connectivity problems both on‑site and via remote desktop tools.
• System Installation & Configuration: Assemble, install, and configure computer systems, peripheral devices, and internal hardware components.
• Testing & Deployment: Test and stage newly acquired or repaired hardware prior to deployment to verify system stability.
• Scheduled Maintenance & Cycle Calls: Conduct routine cycle calls and preventative maintenance checks across client locations.
• Operating System Support: Maintain, update, and troubleshoot issues across Windows and Linux environments.
• Ticket & Asset Tracking: Document all service visits, resolution steps, and hardware inventory adjustments within the ticketing system.
• Client Relations: Act as a professional face of the company on‑site, providing clear updates and basic system training to end users.

Requirements & Qualifications:

• Experience: Minimum of 1 year of hands‑on experience as an IT field technician.
• Certifications: CompTIA A+ and CompTIA Network+ (N+) are strictly required.
• Mobility: Must possess a valid driver’s license and your own reliable vehicle for daily on‑site travel.
• Technical Skills: Practical experience working with both Windows and Linux operating systems is highly beneficial.
• Problem‑Solving: Proven hardware diagnostic abilities and a structured approach to troubleshooting.
• Communication: Strong interpersonal and verbal communication skills to support diverse client environments.