Field IT Technician - On‑Site & Remote Support (Win/Linux)

The Uber Recruiter T/A The Recruitment Council; Cape Town, Somerset West; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Zusammenfassung

The Recruitment Council in Cape Town is seeking a Junior IT Field Technician to join the technical support team. This hands-on role blends daily on-site client visits with remote troubleshooting to deliver fast and reliable IT assistance.

You will install and configure computer systems, support Windows and Linux, and maintain thorough documentation of visits and hardware changes. A positive, proactive problem solver with strong communication is essential.

Qualifikationen

• 1+ year of hands-on experience as IT field technician.
• CompTIA A+ certification is strictly required.
• CompTIA Network+ (N+) certification is strictly required.
• Must have a valid driver’s license and own reliable vehicle for daily on-site travel.
• Experience with Windows and Linux environments is highly beneficial.
• Strong problem-solving abilities and structured troubleshooting approach.
• Excellent communication skills for client environment support.

Aufgaben

• On-site & remote support to diagnose and resolve hardware, software, and connectivity issues.
• Install, configure, and upgrade computer systems and peripheral devices.
• Test and stage hardware before deployment to ensure stability.
• Perform routine maintenance and cycle calls across client locations.
• Support Windows and Linux operating systems and resolve related issues.
• Document all service visits, steps taken, and inventory changes in the ticketing system.
• Present updates to clients professionally and provide basic system training.

Kenntnisse

Communication

Troubleshooting

Customer service

On-site support

Tools

Windows OS

Linux OS

Remote desktop

Jobbeschreibung

The Recruitment Council in Cape Town is seeking a Junior IT Field Technician to join the technical support team. This hands-on role blends daily on-site client visits with remote troubleshooting to deliver fast and reliable IT assistance.

You will install and configure computer systems, support Windows and Linux, and maintain thorough documentation of visits and hardware changes. A positive, proactive problem solver with strong communication is essential.