Junior Hotel Administrator

Placements24; LegKraal Gate; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

On-the-job training

Mentorship from experienced managers

Employee discounts on hotel stays and

Career development opportunities

Friendly and supportive work环境

Job summary

Placements24 in Mahikeng is seeking a Junior Hotel Administrator to support the management team with a range of administrative, operational and guest service tasks at our client’s hotel. This entry-level role offers exposure to reservations, staff scheduling, supplies management and a chance to build a career in hospitality.

The ideal candidate is organized, detail-oriented, communicates well, and eager to learn.

Qualifications

• High school diploma or equivalent (hospitality education is a plus).
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• Positive attitude and willingness to learn about the hospitality sector.

Responsibilities

• Assist with guest reservations and inquiries, ensuring accurate booking and communication.
• Support management with daily operational tasks and administrative duties.
• Coordinate staff schedules, manage attendance, and assist training documentation.
• Monitor inventory of office supplies and operation materials.
• Handle guest feedback and help resolve minor issues to ensure satisfaction.
• Maintain organized filing systems and ensure compliance with hotel policies and procedures.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Willingness to learn

Education

High school diploma

Hospitality certification

Tools

Microsoft Office Suite

Job description

Our client is looking for an organized and proactive Junior Hotel Administrator to support the management team at their establishment in Mahikeng . This role is essential for the smooth operation of the hotel, involving a range of administrative, operational, and guest service tasks. You will gain valuable experience across different facets of hotel management, assisting with reservations, coordinating staff schedules, managing supplies, and ensuring a positive guest experience. This is an excellent entry-level opportunity for someone passionate about the hospitality industry looking to build a career.

Key Responsibilities

• Assist with managing guest reservations and inquiries, ensuring accurate booking and efficient communication.
• Support the management team with daily operational tasks and administrative duties.
• Help coordinate staff schedules, manage attendance, and assist with training documentation.
• Monitor and manage inventory of office supplies and operational materials.
• Handle guest feedback and assist in resolving minor issues to ensure guest satisfaction.
• Maintain organized filing systems and ensure compliance with hotel policies and procedures.

Requirements

• High school diploma or equivalent; some college education or certification in hospitality is a plus.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• A positive attitude and willingness to learn about the hospitality sector.

Benefits

• Competitive starting salary and opportunities for annual reviews.
• On-the-job training and mentorship from experienced hotel managers.
• Exposure to all areas of hotel operations within the tourism sector.
• Employee discounts on hotel stays and services.
• A friendly and supportive work environment.