Job: IT Support Intern

Company : Marriott International; Cape Town; On-site; ZAR 67,000 - 89,000; Part time

Job summary

Marriott International in Cape Town is seeking an IT Support Intern to assist the hotel's IT department with first-level support, hardware and software installation, and routine maintenance. This role offers hands-on experience in a professional hospitality setting.

You will work with staff and guests, learn troubleshooting, and help maintain secure IT systems, while developing practical skills under supervision and as part of a team.

Qualifications

• National Diploma in IT or a Bachelor's degree in IT/CS or related field.
• Basic knowledge of computer systems, software and networks.
• Familiarity with hardware and software installation.
• Strong communication and customer service skills.
• Ability to work independently and in a team.

Responsibilities

• Provide first-level IT support to users.
• Assist staff and customers with hardware and software problems.
• Install, configure and troubleshoot computer systems and software.
• Set up and maintain computers, peripherals and network-connected devices.
• Follow established IT maintenance procedures.
• Train and support team members in using computer systems and software.
• Help maintain reliable and secure IT systems within the hotel.

Skills

IT support

Hardware installation

Software installation

Troubleshooting

Communication skills

Customer service

Teamwork

Independent working

Education

National Diploma in IT

Bachelor's degree in IT/CS or related field

Job description

The IT Support Intern will assist the hotel's IT department with technical support, computer maintenance, hardware and software installation, and troubleshooting. The role provides practical IT experience in a professional hospitality environment.

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Responsibilities

• Provide first-level IT support to users.
• Assist staff and customers with hardware and software problems.
• Install, configure and troubleshoot computer systems and software.
• Set up and maintain computers, peripherals and network-connected devices.
• Follow established IT maintenance procedures.
• Train and support team members in using computer systems and software.
• Help maintain reliable and secure IT systems within the hotel.

Qualifications

• National Diploma in Information Technology or a bachelor's degree in IT, Computer Science or a related field.
• Basic knowledge of computer systems and software.
• Basic understanding of network and system security.
• Familiarity with hardware and software installation.
• Basic troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Ability to work independently under supervision and collaboratively in a team.

Job Location: Cape Town, Western Cape, South Africa