IT Systems & Infrastructure Engineer

Pollock & Associates; Randburg; On-site; ZAR 260,000 - 380,000; Full time

Job summary

Pollock & Associates is seeking a stable IT Engineer to maintain a Microsoft and virtualised environment, ensuring security and smooth operation. You will resolve issues from user support to infrastructure as part of a close-knit IT team that values ownership and practical problem-solving.

You will diagnose and resolve hardware, software, network and user issues, install and upgrade systems, uphold security standards, and document resolutions clearly for future reference.

Qualifications

• Degree or diploma in Information Technology or related field.
• Solid grounding in networking principles and infrastructure.
• Microsoft, Cisco or VMware certification advantageous.
• You explain technical issues in language users understand.
• You own a problem until it is solved, not just logged.

Responsibilities

• Diagnosing and resolving hardware, software, network and user issues.
• Installing, configuring and upgrading systems, including scheduled maintenance.
• Security standards across the network infrastructure.
• Clear documentation of resolutions and system changes.

Skills

Networking fundamentals

Client-focused communication

Problem solving

System administration

Documentation

Education

Degree or diploma in IT

Tools

VMware

Hyper-V

Microsoft 365

Intune

Azure

Windows

Linux

Job description

Pollock & Associates is seeking a stable IT Engineer to maintain a Microsoft and virtualised environment, ensuring security and smooth operation. You will resolve issues from user support to infrastructure as part of a close-knit IT team that values ownership and practical problem-solving.

You will diagnose and resolve hardware, software, network and user issues, install and upgrade systems, uphold security standards, and document resolutions clearly for future reference.