IT Solutions Specialist

Daisy Business Solutions; Parow; Presencial; ZAR 360.000 - 600.000; Jornada completa

Descripción de la vacante

Daisy Business Solutions is seeking an IT Solutions Specialist to join our Plattekloof team. You will design and present IT and cybersecurity solutions, working closely with sales and technical teams to close deals and expand managed services.

Strong focus on translating complex tech into business value, with excellent communication and delivery skills for client-facing engagements in the Western Cape region.

Formación

• 2+ years in a technical role and 1+ year in sales or client-facing work.
• Ability to translate technical solutions into business value.
• Excellent communication and presentation skills.
• Valid driver’s licence and own transport for site visits.
• Experience in IT pre-sales, MSP or IT sales is advantageous.

Responsabilidades

• Engage with clients alongside sales representatives to identify IT opportunities.
• Conduct site assessments and solution discovery sessions.
• Design solutions across Managed IT Services, Networking & Infrastructure, Microsoft 365 and Cloud Solutions, and Cybersecurity.
• Develop proposals, pricing structures and solution architectures.
• Present solutions to clients and assist in closing deals.
• Support growth of managed services (annuity revenue).

Conocimientos

Networking knowledge

Microsoft 365

Cybersecurity fundamentals

Server fundamentals

Business value articulation

Communication skills

Presentation skills

Client-facing

Self-motivation

Valid driver’s licence

Educación

CCNA

MikroTik certification

Microsoft certification

CompTIA certification

Sophos certification

Herramientas

MikroTik

Sophos

Reyee/Ruijie

Microsoft 365 admin

Cloud solutions

Descripción del empleo

We are looking for an IT Solutions Specialist to join our team in WC - Plattekloof Office. This is a client-facing role focused on designing, presenting and helping to close IT and cybersecurity solutions.

You will work closely with the sales team and technical division to deliver tailored solutions that drive business value and foster long-term client relationships, while building on the existing relationships and sales pipeline already established in the region.

Key Responsibilities

• Engage with clients alongside sales representatives to identify IT opportunities.
• Conduct site assessments and solution discovery sessions.
• Design solutions across the following areas:

• Managed IT Services
• Networking and Infrastructure
• Microsoft 365 and Cloud Solutions
• Cybersecurity (firewalls, endpoint protection and email security)

• Develop proposals, pricing structures and solution architectures.
• Present solutions to clients and assist in closing deals.
• Support growth of managed services (annuity revenue)

Requirements

Strong knowledge of:

• Networking (routing, switching and Wi-Fi)
• Microsoft 365
• Cybersecurity fundamentals
• Server fundamentals
• Ability to translate technical solutions into business value.
• Excellent communication and presentation skills.
• Self-motivated and comfortable working in a client-facing role.
• Valid driver's licence and own transport for regular site visits.

Advantageous

• Experience in IT pre-sales, managed service provider (MSP) or IT sales environments.
• Relevant certifications (e.g. CCNA, MikroTik, Microsoft, CompTIA or Sophos).
• Experience with firewalls and cloud solutions.
• Familiarity with Reyee/Ruijie, Sophos or MikroTik product lines.

Required Experience

2-Years Technical and 1-year sales