It Software Business Analyst Client Account Manager

Diverse Consulting Solutions; Johannesburg; On-site; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Commission & bonus

Career progression

Office-based role in Randburg

Job summary

Diverse Consulting Solutions is seeking an Account Manager in Randburg to manage and grow a portfolio of recruitment clients from established offices in Gauteng. The role demands a strategic thinker with strong relationship building and revenue growth focus in a competitive market.

You will understand client needs, deliver tailored recruitment solutions, and act as the primary contact to foster long‑term partnerships and client satisfaction.

Qualifications

• 5+ years in account management, sales or business development in recruitment.
• Proven ability to grow and manage client portfolios.
• Strong negotiation and communication skills.
• Experience delivering recruitment solutions and services.

Responsibilities

• Manage and grow a portfolio of recruitment clients.
• Develop strategies to expand relationships and win new engagements.
• Understand client needs, culture and objectives to tailor solutions.
• Collaborate with recruitment teams to ensure delivery and placement.
• Handle inquiries, resolve issues and provide performance reporting.
• Identify cross‑selling and upsell opportunities.

Skills

Account management

Client relationships

Negotiation

Sales & BD

Recruitment lifecycle

Presentation skills

Tools

CRM software

Job description

Our client, a premier recruitment consultancy based in Randburg , is looking for a dynamic Account Manager to manage and grow their portfolio of clients. This role requires a strategic thinker with exceptional relationship‑building skills, responsible for understanding client needs, delivering tailored recruitment solutions, and ensuring client satisfaction and retention. You will act as the primary point of contact, fostering long‑term partnerships and driving revenue growth for the consultancy within the competitive Gauteng market, working from their established offices and contributing to a client‑focused service delivery model.

About the Role

Our client, a premier recruitment consultancy based in Randburg , is looking for a dynamic Account Manager to manage and grow their portfolio of clients. This role requires a strategic thinker with exceptional relationship‑building skills, responsible for understanding client needs, delivering tailored recruitment solutions, and ensuring client satisfaction and retention. You will act as the primary point of contact, fostering long‑term partnerships and driving revenue growth for the consultancy within the competitive Gauteng market, working from their established offices and contributing to a client‑focused service delivery model.

Key Responsibilities

• Manage and nurture a portfolio of existing recruitment clients, ensuring high levels of satisfaction.
• Develop and implement strategies to expand business relationships and secure new client engagements.
• Understand client hiring needs, culture, and strategic objectives to provide effective recruitment solutions.
• Collaborate with the recruitment team to ensure successful candidate delivery and placement.
• Handle client inquiries, resolve issues, and provide regular performance reporting.
• Identify opportunities for cross‑selling and up‑selling of recruitment services.

Requirements

• Minimum of 5 years of experience in account management, sales, or business development within the recruitment industry.
• Proven track record of building and maintaining strong client relationships.
• Excellent understanding of the recruitment lifecycle and various talent acquisition strategies.
• Strong negotiation, communication, and presentation skills.
• Ability to analyze client needs and propose effective solutions.
• Experience working in a target‑driven sales environment.

Benefits

• Competitive salary with an attractive commission and bonus structure.
• Opportunity to manage key client accounts and drive significant business growth.
• Professional development programs and career progression pathways.
• Be part of a reputable consultancy in Randburg known for its client‑centric approach.
• Work in a dynamic office environment with a focus on collaboration and success.