IT Service Desk Intern: Jumpstart Your Tech Career

Diopoint; Johannesburg; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Diopoint in Johannesburg is seeking a Service Desk Intern to start a career in ICT. The role targets those with a completed IT-related qualification and some internship or training exposure, with strong communication and a willingness to learn.

It emphasizes developing practical skills in Windows, Microsoft 365, printers, and connectivity within a supportive team. The position is based in Johannesburg, aims to build a real career in IT support, and seeks candidates who are eager to learn, accept

Qualifications

• Grade 12 / NQF Level 4 or equivalent.
• Completed IT, Computer Science, Systems Support, Networking or related qualification.
• Certifications such as ITIL 4 Foundation, CompTIA A+, CompTIA Network+ or Microsoft Fundamentals/AZ-900 advantageous.
• Up to 1 year of entry-level IT/service desk experience is advantageous.
• Good written and verbal communication skills and patience.

Skills

Windows knowledge

Microsoft 365

Printers & hardware

Communication skills

Patience

Education

Grade 12 / NQF Level 4 or equivalent

IT, Computer Science, Systems Support, Networking qualification

Tools

ITIL 4 Foundation

CompTIA A+

CompTIA Network+

Microsoft Fundamentals / AZ-900

Job description

Diopoint in Johannesburg is seeking a Service Desk Intern to start a career in ICT. The role targets those with a completed IT-related qualification and some internship or training exposure, with strong communication and a willingness to learn.

It emphasizes developing practical skills in Windows, Microsoft 365, printers, and connectivity within a supportive team. The position is based in Johannesburg, aims to build a real career in IT support, and seeks candidates who are eager to learn, accept