IT Helpdesk Internship: Learn, Support, Grow

Company : Outsurance; Centurion; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Outsurance is offering a 12-month internship to unemployed graduates in IT helpdesk support based in Centurion, Gauteng. The program provides work-based experience under a structured internship agreement with a stipend.

The role covers supporting in-house software and hardware, assisting users with Microsoft applications, and guiding staff on technical issues while sharing knowledge across the team. Applicants should have IT qualifications and a willingness to learn in a dynamic environment.

Qualifications

• Information Technology/Information Systems
• Diploma in Information Technology (3-4 years qualification)
• Or relevant IT qualification (degree and/ or diploma)
• A+ Certificate

Responsibilities

• Supporting OUTsurance’s in-house programs and keeping up with latest hardware and software trends
• Support of basic voice enquiries and desktop Microsoft Applications
• Guide staff on technical issues and problem-solving
• Share technical knowledge within the support team and ensure clear communication
• Build relationships with users and ensure customer needs are met
• Perform preventative maintenance and administrative procedures

Skills

Information Technology

Helpdesk

IT Support

Education

Diploma in Information Technology

A+ Certificate

Tools

Microsoft Applications

Job description

Outsurance is offering a 12-month internship to unemployed graduates in IT helpdesk support based in Centurion, Gauteng. The program provides work-based experience under a structured internship agreement with a stipend.

The role covers supporting in-house software and hardware, assisting users with Microsoft applications, and guiding staff on technical issues while sharing knowledge across the team. Applicants should have IT qualifications and a willingness to learn in a dynamic environment.