IT Helpdesk Coordinator: Streamline Tech Support

Placements24; Klerksdorp; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Placements24, on behalf of a diversified manufacturing group, is seeking a Helpdesk Coordinator to manage IT support operations in Klerksdorp.

You will log, track, and prioritize incoming requests, coordinate resolution with the IT team, and serve as the central contact for employees' IT queries to maintain system uptime and user satisfaction.

The role offers an opportunity to contribute to operational efficiency within a well-established company and develop IT service management skills.

Skills

Organizational skills

Communication skills

IT support processes

Job description

Placements24, on behalf of a diversified manufacturing group, is seeking a Helpdesk Coordinator to manage IT support operations in Klerksdorp.

You will log, track, and prioritize incoming requests, coordinate resolution with the IT team, and serve as the central contact for employees' IT queries to maintain system uptime and user satisfaction.

The role offers an opportunity to contribute to operational efficiency within a well-established company and develop IT service management skills.