Helpdesk Technician: Champion IT Support & Uptime

Placements24; Randfontein; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 is seeking a skilled Helpdesk Technician for a client in the Rustenburg area. The role involves being the first point of contact for IT users, diagnosing and resolving hardware, software, and network issues to keep services running smoothly.

You will support a range of clients across the North West province, contribute to incident resolution, and participate in ongoing learning to grow your IT career within a supportive, forward-thinking company.

Responsibilities

• First point of contact for technical support, diagnosing and resolving hardware, software, and network problems.
• Maintains system uptime and user productivity through prompt and effective support.
• Opportunities for continuous learning and development in IT support.

Job description

Placements24 is seeking a skilled Helpdesk Technician for a client in the Rustenburg area. The role involves being the first point of contact for IT users, diagnosing and resolving hardware, software, and network issues to keep services running smoothly.

You will support a range of clients across the North West province, contribute to incident resolution, and participate in ongoing learning to grow your IT career within a supportive, forward-thinking company.