Internal Sales CPT

ESG Recruitment; Wes-Kaap; Presencial; ZAR 201.000 - 268.000; Jornada completa

Descripción de la vacante

ESG Recruitment is seeking an Internal Sales professional in Cape Town to provide sales and administrative support. You will prepare quotations, process orders, and assist external sales reps while delivering excellent customer service in a fast-paced environment.

You will engage with customers by telephone, reconnect with existing clients, and ensure accurate records, stock checks, and timely delivery. Prior experience with Pastel is a plus; strong communication and organisational skills are

Formación

• Experience in internal sales or sales administration.
• Proficient with Pastel software.
• Excellent telephone communication and customer service skills.

Responsabilidades

• Prepare and issue accurate quotations using Pastel.
• Reconnect with existing clients and conduct needs analysis via telephone.
• Follow up on quotations to convert opportunities into sales.
• Answer incoming sales calls and respond to customer enquiries.
• Take customer orders via telephone or email and complete documentation.
• Check stock availability and confirm delivery dates.
• Capture sales orders on Pastel in line with planning and lead-times.
• Send order acknowledgements to customers.
• Ensure production and printing orders are loaded correctly.
• Support external sales representatives with pricing, orders, and follow-ups.
• Maintain accurate sales, quote, and customer records.

Conocimientos

Internal sales

Telephone communication

Attention to detail

Customer focus

Organisational skills

Operational experience

Motor sector experience

Herramientas

Pastel

Descripción del empleo

Internal Sales for Cape Town

To provide effective internal sales and administrative support by preparing quotations on Pastel, processing sales orders, proactively engaging with customers, and supporting external sales representatives to drive sales and maintain excellent customer service.

Key Responsibilities

• Prepare and issue accurate quotations using Pastel
• Re-connect with existing clients and conduct needs analysis via telephone
• Follow up on outstanding quotations to convert opportunities into sales
• Answer incoming sales calls and respond to customer enquiries
• Take customer orders via telephone or email and complete all required documentation
• Check stock availability and confirm delivery dates
• Capture sales orders on Pastel in line with planning and lead-times
• Send order acknowledgements to customers
• Ensure production and printing orders are correctly loaded
• Support external sales representatives with pricing, orders, and customer follow-ups
• Maintain accurate sales, quote, and customer records

Key Skills & Attributes

• Experience in internal sales or sales administration
• Strong working knowledge of Pastel
• Confident telephone and communication skills
• High attention to detail and strong organisational skills
• Customer-focused, proactive, and reliable
• Operational experience
• Sector experience inElectric Motors, Variable Speed Drives, and Gearboxes

Performance Measures

• Quotation accuracy and turnaround time
• Order processing accuracy
• Customer follow-up and conversion of quotes to orders
• Quality of internal and external sales support