Cape Town Internal Sales & Admin Pro (Pastel)

ESG Recruitment; Wes-Kaap; On-site; ZAR 201,000 - 268,000; Full time

Job summary

ESG Recruitment is seeking an Internal Sales professional in Cape Town to provide sales and administrative support. You will prepare quotations, process orders, and assist external sales reps while delivering excellent customer service in a fast-paced environment.

You will engage with customers by telephone, reconnect with existing clients, and ensure accurate records, stock checks, and timely delivery. Prior experience with Pastel is a plus; strong communication and organisational skills are

Qualifications

• Experience in internal sales or sales administration.
• Proficient with Pastel software.
• Excellent telephone communication and customer service skills.

Responsibilities

• Prepare and issue accurate quotations using Pastel.
• Reconnect with existing clients and conduct needs analysis via telephone.
• Follow up on quotations to convert opportunities into sales.
• Answer incoming sales calls and respond to customer enquiries.
• Take customer orders via telephone or email and complete documentation.
• Check stock availability and confirm delivery dates.
• Capture sales orders on Pastel in line with planning and lead-times.
• Send order acknowledgements to customers.
• Ensure production and printing orders are loaded correctly.
• Support external sales representatives with pricing, orders, and follow-ups.
• Maintain accurate sales, quote, and customer records.

Skills

Internal sales

Telephone communication

Attention to detail

Customer focus

Organisational skills

Operational experience

Motor sector experience

Tools

Pastel

Job description

ESG Recruitment is seeking an Internal Sales professional in Cape Town to provide sales and administrative support. You will prepare quotations, process orders, and assist external sales reps while delivering excellent customer service in a fast-paced environment.

You will engage with customers by telephone, reconnect with existing clients, and ensure accurate records, stock checks, and timely delivery. Prior experience with Pastel is a plus; strong communication and organisational skills are