Internal Sales Administrator

Watershed Consulting; Gauteng; On-site; ZAR 167,000 - 201,000; Full time

Job summary

Watershed Consulting is seeking an Internal Sales Administrator to manage internal sales and support reps, while handling reception duties and admin tasks to ensure smooth service delivery.

Responsibilities include routing calls, coordinating with clients, arranging site visits, tracking service progress, and maintaining accurate records. Requires Grade 12 and 5 years of admin and internal sales experience, strong organization, and proficiency in MS Office; based in the Vaal area.

Qualifications

• Grade 12 is required.
• Minimum 5 years’ admin and internal sales experience.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other administrative systems.
• High attention to detail and accuracy in documentation.
• Must reside in the Vaal area.

Responsibilities

• Answer incoming calls and route to the correct department.
• Receive calls and emails from possible clients.
• Coordinate with clients to ensure smooth and timely service delivery.
• Respond to calls and arrange site visits by a representative.
• Respond to emails and arrange site visits by a representative.
• Track and update service progress.
• Resolve delays, discrepancies, or client queries.
• Maintain accurate digital and physical records.
• Manage reception area.
• Assist with general admin duties.
• Update internal systems with service and documentation status.

Skills

Internal Sales

Administration

Reception Management

Call Handling

Call Routing

Email Handling

Client Coordination

Service Delivery Coordination

Microsoft Office

Word

Excel

Outlook

Attention to Detail

Accuracy in Documentation

Independent Work

Multiple Priorities Management

Education

Grade 12

Job description

INTERNAL SALES ADMINISTRATOR

Overview:

Manage internal sales and advise reps of possible lead and manage reception and responsible for admin duties.

Duties:

• Responsible for answering incoming call and direct to the correct department
• Receive calls and emails from possible clients
• Coordinate with clients to ensure smooth and timely service delivery
• Responding to calls and arranging for site visit by a rep
• Responding to emails and arranging for a site visit by a rep
• Track and update service progress.
• Resolve delays, discrepancies, or client queries.
• Maintain accurate digital and physical records.
• Manage reception area
• Assist with general admin duties
• Update internal systems with service and documentation status.

Requirements:

• Grade 12
• Minimum 5 years’ admin and internal sales experience
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other administrative systems.
• High attention to detail and accuracy in documentation.
• Must reside in the Vaal area.

Remuneration:

R15000 negotiable depending on experience

. Skillset Required: Internal Sales, Administration, Reception Management, Call Handling, Call Routing, Email Handling, Client Coordination, Service Delivery Coordination, Phone Response, Email Response, Site Visit Arrangement, Service Progress Tracking, Delay Resolution, Discrepancy Resolution, Client Query Resolution, Digital Records Management, Physical Records Management, Administrative Support, Internal Systems Updating, Organizational Skills, Time Management, Verbal Communication, Written Communication, Independent Work, Multiple Priorities Management, Microsoft Office, Word, Excel, Outlook, Administrative Systems, Attention to Detail, Accuracy in Documentation