Internal Customer Service & Supply Chain Coordinator

Alaris Group

Centurion

In loco

ZAR 260.000 - 380.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Alaris Antennas in Centurion, SA, is seeking a dependable Supply Chain Administration and Internal Customer Service Coordinator. In this mid-level role, you will be the first point of contact for internal teams, coordinating requests with MRP, Procurement, suppliers and stores to move orders from request to delivery.

No prior MRP background is required; training will be provided with a clear path to progress into an MRP & Procurement Specialist role.

Competenze

Minimum 5-7 years' experience in administrative and customer-service environment.
Experience in sales administration, internal sales, customer-service administration, or order processing.
Proficiency in MS Office; intermediate Excel.
Experience with ERP/order-management systems (Dynamics NAV/BC) advantageous.
English – excellent written and verbal communication.

Mansioni

Act as the day-to-day contact for internal customers, understand their needs, acknowledge requests promptly and confirm requirements, priorities and missing information.
Take ownership of requests through to resolution, provide proactive updates so customers do not need to chase for answers.
Build effective relationships across R&D, Production, MRP & Procurement, Stores, IQC, Finance and suppliers; coordinate actions and confirm outcomes.
Check that requests include approved part numbers, revisions, descriptions, quantities, required dates and supporting information; create and maintain POs in NAV.
Obtain supplier acknowledgements and delivery dates; monitor open orders and update NAV tracking records.