Internal Sales Specialist - Quotes, Orders & Customer Care

Hired Recruitment (Pty) Ltd; Alberton; On-site; ZAR 134,000 - 156,000; Full time

Job summary

Hired Recruitment (Pty) Ltd is seeking an organised Internal Sales Representative for Alrode, Alberton. You will handle customer enquiries by phone and email, and help customers identify the products they need.

You will prepare quotations, follow up on outstanding quotes and process customer orders, check pricing and lead times with relevant teams, and keep customers informed about order progress and delivery dates.

Qualifications

• Previous internal sales, sales administration or customer service experience.
• Experience in packaging, manufacturing or industrial products would be an advantage.
• Strong written and spoken communication skills.
• Good computer skills and confidence with quotations, orders and spreadsheets.
• Excellent attention to detail and the ability to manage several enquiries at once.

Responsibilities

• Respond to customer enquiries by phone and email, and help customers identify the products they need.
• Prepare quotations, follow up on outstanding quotes and process customer orders.
• Check pricing, product availability and lead times with the relevant teams.
• Keep customers informed about order progress and delivery dates.
• Maintain accurate customer records and provide general sales administration support.
• Build strong relationships with existing customers through prompt, reliable service.

Skills

Customer service

Communication

Quotations

Orders processing

Data entry

Tools

Excel

CRM software

Job description

Hired Recruitment (Pty) Ltd is seeking an organised Internal Sales Representative for Alrode, Alberton. You will handle customer enquiries by phone and email, and help customers identify the products they need.

You will prepare quotations, follow up on outstanding quotes and process customer orders, check pricing and lead times with relevant teams, and keep customers informed about order progress and delivery dates.