Insurance Performance & People Leader

AAA WCNY; Gauteng; On-site; ZAR 1,135,000 - 1,335,000; Full time

Benefits offered by this job

Health Insurance

HSA with company match

Paid Time Off

401(k) plan with company match

Dental and Vision Insurance

Life and AD&D Insurance

Tuition reimbursement & company-paid培训

Company Paid Short-term & Long-termdis

Flexible Spending Accounts

Tuition reimbursement & company-paid培训

Job summary

AAA Corporate is seeking a driven Insurance Performance Manager in Williamsville, NY to lead KPI achievement and insurance growth. You will collaborate with leadership and trainers to elevate advisor performance and ensure targets are met.

You will also drive superior customer experiences, serve as a subject matter expert on carrier products, and mentor associates. This role demands leadership and willingness to work varied hours.

Qualifications

• Active NYS P&C Insurance license
• 3–5 years proven insurance experience
• Ability to work evenings, weekends, and events as required by business need/Leadership directive
• Preferred supervisory/leadership experience

Responsibilities

• 50% Performance Management: drive KPIs and growth of insurance business line; provide targeted feedback on scorecard performance to ensure goals are met.
• 20% Customer Experience: understand insurance products to provide outstanding customer experiences; liaison with carriers to ensure underwriting accuracy.
• 15% Associate Development: mentor and develop associates; provide feedback and resources to advance performance and careers.
• 15% Leadership: recruit, retain, and manage top performers; conduct mid-year and annual reviews; manage daily coaching and communications

Skills

Performance management

Customer experience

Associate development

Leadership

Education

Associates or better in Business Administration or related field

Tools

CRM software

Multiple systems navigation

Job description

AAA Corporate is seeking a driven Insurance Performance Manager in Williamsville, NY to lead KPI achievement and insurance growth. You will collaborate with leadership and trainers to elevate advisor performance and ensure targets are met.

You will also drive superior customer experiences, serve as a subject matter expert on carrier products, and mentor associates. This role demands leadership and willingness to work varied hours.