Remote Insurance Operations Leader - Drive Efficiency

Placements24; Soweto; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

100% Remote

Home office equipment allowance

Health, dental, and vision insurance

Annual performance bonus

Professional development

Job summary

Placements24 is seeking a highly organized Remote Insurance Operations Manager to oversee day-to-day operations of the insurance business from a home office. You will manage workflows across policy administration, claims, and customer service while driving efficiency and service quality.

The ideal candidate has proven leadership in insurance operations, excels at remote team management, and uses data to drive KPI improvements.

Qualifications

• Proven experience as an Operations Manager in insurance.
• Strong remote leadership and team management skills.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Manage and optimize policy administration, claims processing, and customer service.
• Develop and implement strategies to improve efficiency and reduce costs.
• Oversee remote teams and ensure adherence to regulatory requirements.
• Implement and manage technology to support operations.
• Analyze KPIs and report findings to senior leadership.

Skills

Remote leadership

Operations management

Insurance operations

Education

Bachelor's degree in Business Administration or related field

Job description

Placements24 is seeking a highly organized Remote Insurance Operations Manager to oversee day-to-day operations of the insurance business from a home office. You will manage workflows across policy administration, claims, and customer service while driving efficiency and service quality.

The ideal candidate has proven leadership in insurance operations, excels at remote team management, and uses data to drive KPI improvements.