Insurance Ops Leader — Hybrid, High Impact

Placements24; Vereeniging; Hybrid; ZAR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Executive health benefits

Hybrid work model

Career advancement

Job summary

Placements24 seeks an Insurance Operations Manager in Vereeniging to lead the insurance department's daily operations, including policy servicing, claims handling, and customer support. You will drive efficiency, ensure compliance, and mentor staff to meet performance goals.

The role requires a Bachelor’s degree and 7+ years in insurance operations or senior leadership, with strong strategic, analytical, and interpersonal skills. Hybrid work setup and executive health benefits are offered.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field.
• 7+ years of experience in insurance operations management or senior leadership.
• Proven track record in process improvement and team leadership.
• Strong knowledge of insurance products, systems, and regulatory compliance.
• Excellent strategic planning, analytical, and communication skills.

Responsibilities

• Direct and manage day-to-day operations of the insurance department, including policy servicing, claims handling, and customer support.
• Develop and implement strategies to enhance efficiency, quality, and cost-effectiveness.
• Supervise and mentor operational staff with performance reviews.
• Ensure regulatory compliance and industry best practices in operations.
• Monitor KPIs and report performance to senior management.
• Collaborate with underwriting and finance to ensure smooth workflows.

Skills

Leadership

Operations management

Process improvement

Regulatory compliance

Stakeholder management

Strategic planning

Analytical skills

Communication

Education

Bachelor's degree

Job description

Placements24 seeks an Insurance Operations Manager in Vereeniging to lead the insurance department's daily operations, including policy servicing, claims handling, and customer support. You will drive efficiency, ensure compliance, and mentor staff to meet performance goals.

The role requires a Bachelor’s degree and 7+ years in insurance operations or senior leadership, with strong strategic, analytical, and interpersonal skills. Hybrid work setup and executive health benefits are offered.