Insurance Operations Leader | Drive Efficiency & Growth

Placements24; Benoni; Sur place; ZAR 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance-based bonus opportunities

Health benefits

Résumé du poste

Placements24 is seeking a seasoned Insurance Operations Manager to oversee the Benoni branch's day-to-day operations, including claims processing, policy administration, and customer service.

You will lead and mentor a team, implement process improvements to boost efficiency, ensure regulatory compliance, monitor KPIs, and align activities with strategic goals, while fostering a high-performance culture. This role offers growth opportunities and a competitive package.

Qualifications

• Proven experience in operations management, preferably within insurance or financial services.
• Strong leadership and team management skills.
• Understanding of insurance operations including claims and policy administration.

Responsabilités

• Manage and direct daily operational activities, ensuring timely and accurate processing of insurance transactions.
• Lead, mentor, and develop a team of operational staff, fostering a high-performance culture.
• Identify and implement process improvements to enhance efficiency, reduce costs, and improve service quality.
• Ensure compliance with regulatory requirements, company policies, and procedures.
• Monitor KPIs and take corrective actions as needed.
• Collaborate with other department managers to align operational strategies with business objectives.

Connaissances

Operations management

Leadership

Process improvement

Project management

Analytical thinking

Problem solving

Formation

Bachelor's degree in Business Administration/Management

Description du poste

Placements24 is seeking a seasoned Insurance Operations Manager to oversee the Benoni branch's day-to-day operations, including claims processing, policy administration, and customer service.

You will lead and mentor a team, implement process improvements to boost efficiency, ensure regulatory compliance, monitor KPIs, and align activities with strategic goals, while fostering a high-performance culture. This role offers growth opportunities and a competitive package.