Installer Success & Platform Enablement Lead

Glint; Randburg; Vor Ort; ZAR 350.000 - 480.000; Vollzeit

Zusammenfassung

Glint seeks a Client Success Manager to onboard installers to the Glint platform, ensuring confident adoption and rapid realization of value. You will lead onboarding sessions, deliver engaging demos, and translate platform features into installer benefits.

The role centers on onboarding, enablement, education, and long-term relationship management, serving as the bridge between installers, product, and the commercial team.

Qualifikationen

• Strong communication and facilitation skills.
• Interest in sustainability and digital platforms.
• Enjoy enabling others rather than closing sales.

Aufgaben

• Lead structured onboarding sessions for new installers, both one-on-one and in small groups.
• Deliver clear platform demos and explain value to installers at different maturity levels.
• Identify onboarding friction points and provide feedback to improve onboarding flows and UX.
• Build trusted relationships with installer partners post-onboarding and support retention.

Kenntnisse

Onboarding

Platform enablement

Relationship management

Communication

Facilitation

Jobbeschreibung

Glint seeks a Client Success Manager to onboard installers to the Glint platform, ensuring confident adoption and rapid realization of value. You will lead onboarding sessions, deliver engaging demos, and translate platform features into installer benefits.

The role centers on onboarding, enablement, education, and long-term relationship management, serving as the bridge between installers, product, and the commercial team.