Installer Onboarding & Activation Lead

Glint; Randburg; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Glint is building the leading subscription-based solar platform for installers in South Africa. This role ensures new installers are onboarded onto the Glint platform quickly and accurately and are driven through to their first live transaction.

Once an installer is signed by the commercial team, this role owns the execution, managing documentation, following up relentlessly, coordinating internally, and keeping installers moving until they transact.

Qualifikationen

• Strong follow-up and organisational skills.
• Confident, professional communicator.
• Comfortable working at pace.
• Proactive & action-oriented.
• Takes ownership and closes tasks.
• Credit or risk experience is not required but would be beneficial.
• Experience in operations.
• Experience in process-driven environments.

Aufgaben

• Own the onboarding process once an installer has committed to moving forward
• Guide installers through the required documents and platform setup
• Ensure all information is complete, accurate, and submitted correctly
• Proactively chase outstanding items and remove delays
• Drive installers from onboarding to their first successful transaction
• Act as the main point of contact during early platform usage
• Identify blockers and elevate early with clear context
• Coordinate with internal teams to resolve issues efficiently
• Maintain clean onboarding records and platform data
• Follow defined processes consistently
• Communicate clearly, confidently, and professionally
• Set expectations on requirements, timelines, and next steps
• Build trust through responsiveness and follow-through

Kenntnisse

Follow-up

Communication

Fast-paced

Ownership

Problem Solving

Credit/Risk

Jobbeschreibung

Glint is building the leading subscription-based solar platform for installers in South Africa. This role ensures new installers are onboarded onto the Glint platform quickly and accurately and are driven through to their first live transaction.

Once an installer is signed by the commercial team, this role owns the execution, managing documentation, following up relentlessly, coordinating internally, and keeping installers moving until they transact.