Installer Onboarding Manager

Glint; Randburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Glint is building the leading subscription-based solar platform for installers in South Africa. This role ensures new installers are onboarded onto the Glint platform quickly and accurately and are driven through to their first live transaction.

Once an installer is signed by the commercial team, this role owns the execution, managing documentation, following up relentlessly, coordinating internally, and keeping installers moving until they transact.

Qualifications

• Strong follow-up and organisational skills.
• Confident, professional communicator.
• Comfortable working at pace.
• Proactive & action-oriented.
• Takes ownership and closes tasks.
• Credit or risk experience is not required but would be beneficial.
• Experience in operations.
• Experience in process-driven environments.

Responsibilities

• Own the onboarding process once an installer has committed to moving forward
• Guide installers through the required documents and platform setup
• Ensure all information is complete, accurate, and submitted correctly
• Proactively chase outstanding items and remove delays
• Drive installers from onboarding to their first successful transaction
• Act as the main point of contact during early platform usage
• Identify blockers and elevate early with clear context
• Coordinate with internal teams to resolve issues efficiently
• Maintain clean onboarding records and platform data
• Follow defined processes consistently
• Communicate clearly, confidently, and professionally
• Set expectations on requirements, timelines, and next steps
• Build trust through responsiveness and follow-through

Skills

Follow-up

Communication

Fast-paced

Ownership

Problem Solving

Credit/Risk

Job description

About Glint

Glint is building the leading subscription-based solar platform for installers in South Africa.

We make clean energy more accessible, more affordable and more profitable for installers and their clients.

We're at the forefront of identifying, engaging and closing partnerships with solar installers to expand the Glint network nationwide.

As we grow, we need the right people in place to ensure growth runs smoothly and everything stays organised.

We're not just solar finance company. We're building the infrastructure that lets South Africa's solar industry scale, and we want people who take pride in doing that well.

What to expect in this role:

This role ensures new installers are onboarded onto the Glint platform quickly and accurately and are driven through to their first live transaction.

Once an installer is signed by the commercial team, this role owns the execution.

That means managing documentation, following up relentlessly, coordinating internally, and keeping installers moving until they transact.

This is a fast-paced, detail-heavy role for someone who takes pride in accuracy, momentum, and closing loops.

Key responsibilities:

• Own the onboarding process once an installer has committed to moving forward
• Guide installers through the required documents and platform setup
• Ensure all information is complete, accurate, and submitted correctly
• Proactively chase outstanding items and remove delays

Activation and first transaction

• Drive installers from onboarding to their first successful transaction
• Act as the main point of contact during early platform usage
• Identify blockers and elevate early with clear context
• Coordinate with internal teams to resolve issues efficiently

Process and quality control

• Maintain clean, accurate onboarding records
• Ensure platform data is correct and up to date
• Follow defined processes consistently
• Communicate clearly, confidently, and professionally
• Set expectations on requirements, timelines, and next steps
• Build trust through responsiveness and follow-through

Skills & attributes

• Strong follow-up and organisational skills
• Confident, professional communicator
• Comfortable working at pace
• Proactive & action-oriented
• Takes ownership and closes tasks
• Credit or risk experience is not required but would be beneficial.

Experience

• Experience in operations
• Experience in process-driven environments is beneficial

Working model

• Office-based

Why this role matters

This role directly impacts how quickly installers become active and start generating transactions.

Strong execution here unlocks commercial momentum across the business.